Job description

BE PART OF OUR GRAND OPENING TEAM. OUR BEAUTIFUL BRAND NEW 600-ROOM HOTEL WILL BE OPENING IN JANUARY 2023.

MCR Hotels is seeking a Housekeeping Room Attendant to join our team at The American Airlines Training & Conference Center in Fort Worth, Texas, just 10 minutes south of DFW Airport.

Job Title: Housekeeping Room Attendant - This position is responsible for being an integral team member of the Housekeeping Team.

Job Summary: The Housekeeping Room Attendant is responsible for the general cleaning and upkeep of guestrooms and other assigned areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities will include but not be limited to:

• Pick up extra cleaning and guest room supplies in the Housekeeping department.
• Clean assigned quota of rooms daily according to standards.
• Maintain a clean and neat area at all times.
• Replace guest room amenities as necessary.
• Report all maintenance problems to Supervisor / Engineering.
• Keep linen closets clean.
• Stock area for next day.
• Remove dirty dishes from guest rooms and hallways.
• Respond to all guest requests appropriately and in a courteous, timely manner.
• Keep the supply cart neat and organized at all times.
• Check all equipment prior to and after use to ensure it is in good working order.
• Report and deliver lost and found items to the Housekeeping office.
• Ensures that superior guest service is provided through fast, flawless, and spotless service standards.

Basic Qualifications

• This position prefers a minimum formal education of a high school diploma or GED.
• Previous housekeeping hotel and opening experience a plus.

Preferred Qualifications

• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.

Physical requirements:

• Regularly required to stand, walk, bend, stoop, reach and use hands to handle objects, tools or controls.
• Must be able to lift up to 25 lbs. and work the majority of shift on feet.
• Frequently is required to talk or hear.

Comprehensive health benefits after 60 days

• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance
• Employee Assistance Program

Paid Time off benefits after 90 days

• Paid Personal Days
• Paid Sick Days
• Paid Holidays

Retirement Savings Plans after 6 months

• 401(k) + match
• Roth 401(k)

Our Company

• MCR is the 4th-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $4.0 billion portfolio of 144 premium-branded hotels containing more than 21,000 guestrooms across 37 states and 102 cities.
• MCR has more than 6,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.
• MCR and its corporate affiliates are equal opportunity employers. MCR and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.
• For more information, please visit mcrhotels.com.

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