Job description

IHFA has an immediate opening for a Housing Counselor in our Homebuyer Education department in Boise.

WE IMPROVE LIVES AND STRENGTHEN IDAHO COMMUNITIES.

Idaho Housing and Finance Association’s work touches the lives of tens of thousands of our neighbors each year. We help families open the door to new homes; we help those experiencing homelessness find shelter and stability; we help provide rental housing; and we help Idaho businesses thrive.

Why you should work with us.

None of Idaho Housing’s good work would be possible without our great team. We believe in this so strongly that we made “employees are our greatest priority” a guiding business principle. There’s a reason we’ve been selected as one of the “Best Places to Work” in Idaho for a decade. We’re proud to work for a vibrant, entrepreneurial organization that makes a difference in Idahoans’ lives. We know you will be, too.

Responsibilities:

• Responsible for day-to-day client scheduling and housing counseling
• Conduct financial analysis and affordability assessment based on information and documents provided by the client
• Work with clients on a one-on-one basis to provide education, guidance and referrals tailored to each client’s unique circumstances
• Responds to customer inquiries
• Must obtain the HUD Housing Counselor and HUD HECM Counselor Certification

Qualifications:

• Case management experience preferred
• Demonstrated computer proficiency
• Great communication skills
• Experience in lending procedures including loan servicing, mortgage underwriting concepts and loss mitigation options OR, An equivalent combination of training and experience helpful (not required)
• Demonstrated ability to work with others in establishing goals and objectives while providing excellent customer service
• Demonstrated skill in time management using independent judgement and multi-tasking

Compensation depends on experience and includes a comprehensive benefits package. Apply online at www.idahohousing.com.

Above description is not inclusive of all job duties. Qualified candidates must be able to perform essential functions with or without accommodation.

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Boise, ID 83702: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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