We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

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  Bachelors degree in business, human resources, or related field preferred
• 2 years of human resources or employee benefit administration experience
• Bilingual Spanish is a plus
• Experience with ADP Workforce Now is a plus
• Ability to handle sensitive and confidential information professionally and with discretion
• Strong customer (employee) focus and exceptional interpersonal skills to meet internal/external customer needs
• Excellent time management and prioritization skills with an ownership mindset to drive results.
• Experience with HRIS and benefits databases
• Proficient with MS Office Suite as well as the ability to learn new computer applications
• Knowledge of all basic office equipment required
• A positive, proactive attitude which the ability to be comfortable with change.
• Excellent organizational and time management skills
• Culturally sensitive and able to work with a multicultural client/customer population
• Ability to work in a non-judgmental manner and foster positive outcomes
• Able to work as part of a team and maintain professional boundaries
• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment

Responsibilities/Essential Functions:

• Responsible for processing daily benefits requests. Handle new benefit enrollments, qualifying life events, terminations/COBRA, Flexible Spending and Health Savings Accounts, disability, accident and death claims, life insurance enrollment, and 401(k) updates.
• Oversee maintenance of employee benefits files, maintain group benefits database (HRIS) and update employee payroll deductions.
• Serve as contact for plan vendors and third-party administrators. Coordinate transfer of HRIS data to external contacts for services, premiums, and plan administration.
• Provide new employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures.
• Consult with and provide support to employees about eligibility, dependent verification, and overall company benefits while adhering to our policies.
• Coordinate and assist on annual open enrollment to include employee meetings, HRIS setup, and communication.
• Update 401(k) employee contributions and loan deductions in HRIS/payroll system.
• Assist with annual compliance such as Non-Discrimination Testing, Audits, ACA and other requirements
• Complete monthly billing reconciliation of benefit-related invoices
• Responsible for processing and tracking Worker’s Compensation claims
• Coordinate leaves of absence such as FMLA, CFRA, PDL, Workers' Comp, Military Leaves, etc., for JFSLA employees
• Process and track all Worker’s compensation claims. Primary contact for employees on all worker’s compensation claims
• Provide leave of absence consultation, answer questions regarding entitlements and provide information regarding available benefits
• Processes verification of employment requests
• Handles highly confidential material in a discrete manner; insures legal and regulatory agency requirements are met; assists with materials and matters in support of Collective Bargaining Agreement administration and negotiations
• Partners with HR and Accounting teams as required
• Other related duties, as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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