ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

• Provides day to day general Human Resource support to branch employees and branch management staff, elevating questions and issues to appropriate corporate level R. team as needed.
• Conducts new employee orientation sessions, including application state required guard license training, Livescan fingerprinting, guard card processing, and all new hire paperwork processing.
• Creates and maintains employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal
• Assists Corporate Human Resources with the annual open enrollment process; provides first-line answers to benefit related questions, or working with Corporate benefits to identify answers for employees as
• Oversees administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
• Assists with the workers’ compensation claims management, issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs
• Receives initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information, and oversee flow of related paperwork
• Manages all employee WinTeam data entry, including new hire set up and personnel data Coordinates with Payroll to ensure changes are completed properly and responds to questions as needed
• Prepares and processes documents for employees; manages “No Hours” review and dispositioning of employees with assistance from Operations
• Receives inquiries from outside vendor on unemployment claims, utilizing online tools, to provide timely responses
• Processes weekly reports for Corporate HR
• Conducts HR audits on a monthly basis
• Coordinates employee relations programs under direction from Corporate Human Resources
• Assists with various administrative duties as assigned by the Branch management team, and Human Resources Director or Regional Vice President

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum high school diploma or equivalent Some college education or business classes desirable
• One to two years Human Resource experience preferred
• Must be Bilingual in Spanish and English
• Must possess the ability to work independently with little supervision
• Excellent verbal and written communication skills; research ability; and mathematical skills. Ability to clearly read, write and speak English required
• Proven excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external
• High level of proficiency with Microsoft Word, Excel, PowerPoint, and computer data entry
• Excellent organizational skills; detail
• Strong interpersonal and communication skills, team player