Over the course of 125 years, MNC has provided services essential to improving the lives of San Francisco’s communities. We believe that supporting individual members of a family throughout each life phase brings success and upward mobility for the entire family unit. Today, we have 14 campuses that are enhancing the lives of low-income seniors, youth, and families. We are looking for an HR Generalist.

The Human Resources Generalist will primarily be responsible for supporting the day-to-day administration of Human Resources operation functions and is the first point of contact for employees. Under the supervision of the HR Manager, responds to employee questions and external queries concerning a variety of Human Resources related issues. Processes all required employee paperwork to ensure the timeliness and integrity of data entered into Human Resources Information Systems (HRIS).

ESSENTIAL FUNCTIONS

Administrative Duties

• Provide customer service, both in-person and by telephone; screen and direct telephone calls; take and relay messages; answer questions from employees and the general public regarding human resources issues, rules, and regulations relating to human resources management; and other requests for information.
• Provide general clerical support to the HR Department; compose and type letters, memoranda, and other correspondence related to assigned human resources programs and activities; prepare a variety of reports including technical reports and status reports pertaining to human resource management programs and activities.
• Provide general administrative support to the HR Department; ordering supplies, photo copying, filing, scanning, data entry, arranging meetings, scheduling calendar appointments, etc.
• Sort incoming HR mail and process outgoing mail, as needed.
• Prepare and maintain accurate records, files and reports including, responsible for maintaining personnel records in a hard copy and electronic format.
• Respond in a timely manner to all employment verification requests by completing verbal and written verifications, including composing employment verification letters.
• Maintains employee-related databases and recommends improvements to internal employee recordkeeping systems including, the HRIS, Payroll System, and manual filing systems.
• Assists in the off-boarding processes including, coordination of final checks, sending universal form to coordinates separations, create Notice to Employee as to Change in Relationship form, termination of all access systems including, but not limited to Windows, Outlook, ADP, Vbas, Bamboo HR, HRIS systems and return of all agency property.
• Manages the distribution of Agency’s bi-weekly payroll checks.
• Administers CA Megan’s Law Background Checks for all volunteers and submits to the Health & Nutrition Department for processing.

• Under the guidance of the HR Manager conducts periodic internal audits which include: I-9, personnel, and credentialing audits to ensure documentation and files are up-to-date and in compliance with regulations.

• Works closely with the HR Manager in developing, implementing and evaluating ongoing HR best practices, policies, programs, functions and activities.
• Prepares weekly headcount and turnover reports with status updates and submits to HR Manager.

Recruitment and On-Boarding

Provide support to Hiring Managers in all aspects of the recruiting lifecycle:

• Manage job postings including, but not limited to; agency website, BambooHR, Zip Recruiter, Craigslist and LinkedIn.
• Review resumes, prescreen candidates and present qualified candidates to the HR Manager.
• Conduct phones-screenings and schedule in-person interviews with hiring managers.
• Manage college recruiting program, including identifying university on-campus outreach opportunities, coordinating events and fostering relationships with professors and university contacts.
• Attends job fairs as the agency representative, as needed.
• Conduct reference checks and background screening timely and follow up with managers with updates on status.
• Prepare offer letters to candidates, clearly communicating all aspects of employment, including salary, benefits, and other applicable terms and prepare CA Wage Notices.
• Coordinate new hire orientation for new hires, to include, coordination of new hire paperwork, follow-up with on-boarding throughout the new hire’s introductory period.
• Create/manage applicant tracking system using Excel spreadsheet.
• Administer introductory performance evaluations; 90 or 120 days after a new hire starts working.
• Prepares weekly recruitment reports with status updates and submits to the HR Manager.

Policy Management and Compliance

• Maintain knowledge and ensure compliance with applicable governmental agencies such as EEOC, OSHA, DOL, IWC, which affect human resources functions and ensures policies, procedures and reporting are in compliance.
• Has a solid understanding of all human resource functional areas and is familiar with internal policies and procedures.
• Orders yearly legal postings for all sites to ensure all up-to-date legal postings are placed in a designated area within established timeframes.

Worker’s Compensation

• In collaboration with the HR Manager, support the workers compensation program, ensuring compliance by completing required forms, filing claims within specified timelines, and meet deadlines for required communication as assigned.

Leaves of Absences

• In collaboration with the HR Manager, ensures leave of absence compliance by meeting required deadlines and communication, and educating employee and management on available leave options.

• Process and Review medical certifications supplied by healthcare providers for appropriate leave application
• Communicate approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding the leave to employee and the HR Manager.
• Support employee understanding by effectively interpreting FMLA, ADA and SDI implications as they relate to leaves of absences/disabilities.

Benefits

• Key point of contact for employee benefits questions; providing benefits information and answering questions in a timely manner, resolve employee escalations.
• In collaboration with Sr. HR Manager conduct Benefit Orientations for all eligible employees.

• Ensures the accuracy of all benefits enrollments/changes in the HRIS and Vbas System.

Employee Relations

• Provide comprehensive Human Resources support for all staff employees.

• Manage a professional employee relationship by doing location check-in on a bi-weekly basis.

Employee Training

• Assist and coordinate harassment training to ensure compliance with state and federal regulations.
• Assist and coordinate in supervisor/manager trainings for all management staff members.
• Assist and coordinate quarterly safety trainings are being conducted and recorded in proper employee files.
• Manage and record all employee trainings in HRIS systems.

Organization Development

• Assists with employee communication and feedback through such avenues as agency meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
• Helps to monitor the organization's culture so that it supports the attainment of the agency's goals and promotes employee satisfaction.

QUALIFICATIONS

• Minimum of an Associate or Bachelor's Degree in Business and/or Human Resources or related field preferred
• Minimum of 3+ years professional administrative role or in human resources; non-profit experience a plus.
• English, Spanish preferred
• Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and HRIS/Payroll systems.
• Ability to maintain the highest level of confidentiality when dealing with employee records and personal information as well as business strategies and financial information.

Skills and Abilities:

• Personality - Independent thinker, possess excellent customer service skills, professional attitude, a high level of personal integrity, maturity, and business judgment required.
• Performance - Able to multi-task, prioritize task, meet deadlines, able to do presentations and to maintain confident information. Strong analytical skills and demonstrated attention to detail.
• Communication - Strong written and verbal communication skills. Must be a well-organized professional who thrives in a team-oriented environment.
• Stress Management - Ability to remain tactful under pressure and present a professional demeanor and communication style with co-workers in a multicultural setting.

What we offer

• Medical – Kaiser and CCHP / Dental – Principal / Vision – Vision Care / Life Insurance - $50,000 / 403b – 3% match / FSA / Pet Care
• 15 paid sick days / 12 paid holidays / 12 paid vacations days
• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values, promotes, and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

How to Apply

If you are qualified and interested in applying, please send your resume and cover letter with HR Generalist in the subject line to mario.quintanilla@mncsf.org or mnchr@mncsf.org.

Please visit our web site for additional information on our Company web-site at: www.mncsf.org

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

This is an onsite position M-F.