Job description

Astar Heating & Air Conditioning ( www.Astarheating.com )

HVAC Service Technician

Compensation: $25 - $40 per hour + incentives!

When you woke up this morning did you look at the ceiling dreading the next cycle of the snooze alarm or did your feet hit the floor ready to take on the challenges of a new day? How you answer this question has as much to do with where you are going and the engagement you have with those that you work with.

Astar Heating and Air Conditioning knows it’s the people that make the organization and carefully seeks to find candidates that have the desire to work as part of a team, constantly learn, and develop skills that will provide outcomes that are both financially and personally rewarding that result in peace of mind.

The Astar HVAC Service Technician is responsible for delivering effective and efficient heating and cooling services to our valued customers. They will perform general heating and cooling service, repair, and maintenance. They will stay well-informed of new techniques and technologies, to provide cutting edge service to our customers. This position is full-time, with a competitive hourly rate based on experience, and eligible for commission-based incentives in addition to base pay.

Top Benefits:

• High-quality medical, vision, dental and life insurance available.
• 401(k) with company match.
• Six paid holidays
• PTO
• Uniforms.
• Company Vehicle, gas card, cell phone, and tablet
• Tool and boot allowance
• Friends and family discounts
• Company on site, off-site and on-the-job training and support
• Lucrative Referral Bonuses.

Primary Duties and Responsibilities:

• Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.
• Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.
• Obtains the customer’s approval for work and obtains payment on-site as appropriate.
• Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
• Assumes responsibility for trucks, diagnostic tools, and uniforms.
• Serves as a teacher and leads by example to apprentices on the job site.
• Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
• Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
• Establish a sound positive work relationship with all members of the Astar team. Must be able to listen and implement all suggested feedback received.

Required Skills and Abilities:

• Prior heating and/or cooling experience in a residential capacity.
• Ability to prioritize tasks and communicate with customers.
• Demonstrated excellent communication conflict resolution and interpersonal skills.
• Demonstrated ability to work as an effective team member and pitch in as needed.
• Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
• Must be able to work on a ladder.
• Must be able to lift 50 pounds.

Education and Experience:

• High School diploma or GED
• Minimum of two years field experience and formal training, as well as EPA certification.
• Current and unrestricted driver’s license.
• Professional set of tools.
• Physical ability to perform all requirements associated with this position.

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Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• HVAC service: 2 years (Required)

License/Certification:

• EPA Certification (Required)

Work Location: On the road

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