Inbound Customer Service Representative

Full Time
Tucson, AZ 85730
Posted
Job description

Start at $16.50 per hour plus bonus! Starting wage includes a $.50 onsite differential.

Our top agents earn an extra $4 per hour with their bonus!

We are hosting walk-in interviews on Tuesdays and Thursdays from 10am – 2pm! Stop by our location at 7810 E Escalante Blvd and interview on the spot… you could even get a job offer before you leave! Walk in to your career!

At Afni, we represent some of the largest brands across the nation and you have the opportunity represent them with us! We have multiple customer service positions that we are hiring for. As a Customer Service Representative, you will build meaningful relationships with customers via inbound calls and assist with their needs. You will focus on one type of call -- either insurance service or clients who call into one of the nation's top cell phone providers. Are you ready to make a difference each day, by providing a stellar customer experience for your callers? Apply today!

Afni is a leading global customer service provider that's been around for more than 80 years! We have a fun team in Tucson, where you can make friends, do meaningful work and start or grow your career - we always promote from within!

What you'll get:

  • Full-time. 40 hours per week schedule with overtime opportunities if you'd like
  • Job stability. We've been doing this work in Tucson for over 22 years!
  • Training. Extensive paid product and sales training.
  • Paid time off.
  • Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
  • College tuition reimbursement.
  • Referral Program. One of the best unlimited employee referral bonus programs out there!
  • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
  • Annual Performance Reviews. We reward your hard work with annual wage increases!

Requirements

  • Must have GED or High School Diploma.
  • Must be 18 years of age.
  • At least three months of customer service experience.
  • Ability to communicate with customers to build relationships and close the deal!
  • Ability to be a team player

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Work Location:

  • One location

Work Remotely

  • No

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Tuition reimbursement

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Tucson, AZ 85730: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: One location

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