Job description
Hexagon's Manufacturing Intelligence division is seeking an Insides Sales Associate for our Irving, TX location.
Description:
The Inside Sales Associate is a front-line employee, interacting with customers by telephone, email, and social media. The Inside Sales Associate is responsible for contacting existing customers to ensure software and hardware maintenance agreements are renewed annually and introduce/upsell additional HMI solutions.
Responsibilities:
- Manage all aspects of the renewal process in assigned sales territory and/or book of accounts
- Consistently reach out to existing clients to close/secure orders for Hardware and/or Software Maintenance revenue, in addition to upselling opportunities
- Manage and track all quote requests, keeping forecasts up to date in CRM
- Generate sales proposals, maintain forecasts, create/update a variety of spreadsheets and data entry
- Meeting or exceeding quota and all KPIs, such as call volume, creating new opportunities, and generating upsell/recovery revenue
- Uncovering additional opportunities from relationship building for other products
- Process orders, perform follow up activities and ensure order delivery is complete
- Assist clients with general inquiries, questions, and concerns
- Coordinate and interface with other departments, gathering information and communicating it clearly to others
- Assist with answering incoming calls and leverage sales skills to identify needs, propose solutions, and/or direct calls to the appropriate team
- Work with an Inside Sales team members or mentor to share best practices, and develop strategies in generating additional revenue
- Assist clients with general inquiries, questions, and concerns
- Maintains thorough knowledge of company’s products and understanding of structure
- Performs other related duties as assigned
Qualifications:
- Associate Degree or equivalent combination of education and work experience
- 1 – 3 years related experience in sales/account management environment
- Salesforce and SalesLoft experience preferred
- Prior experience selling high-volume technology solutions and services a plus
- Excellent organizational and problem-solving skills
- Excellent customer service skills; building and maintaining strong relationships
- Creative, self-motivated, and driven
- Excellent analytical, detail oriented, and reasoning skills
- Outstanding telephone manner, follow-through, and questioning skills
- Proficient in MS Office
- Experience managing databases
- Experience with ERP systems, BPCS or LX a plus
- Works independently as well as in a team environment
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality.
Exceptional medical, dental, vision insurances
Flexible Spending Accounts (FSA)
401k with employer match
Generous Paid Time Off (PTO)
Tuition Reimbursement
Hexagon Metrology, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
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