Job description
- This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications
- Heavy phone call loads are typical – incoming and outgoing
- Urgency for prompt, accurate results is routine
- It requires the handling of multiple tasks with many unexpected interruptions
- The job calls for the responsiveness and energy to work occasional long hours and cover a wide scope
- While training in certain, specific equipment is offered, the successful candidate must be diligent in learning on their own from time to time
- Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
- Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting
- Ensure that Inside efforts are aligned with the Technician availability.
- Detailing project information for effective job completion
- Support accounting department with problem invoices, returns and general customer account information
- Support Sales personnel when required for the pursuit of Measurement Services initiatives
- Understand and ensure that the TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the product principals when required to do so
- Actively and enthusiastically attend required and preferred training
- Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required
- Actively and enthusiastically support colleagues at all times, and especially when overload situations arise
- Accurately complete quotes, order entry and purchase orders
- Always build and cultivate solid relationships
- Some travel may be required
The above list of duties and responsibilities does not constitute the entire list and the list can be changed, when necessary, at the discretion of management when business needs, customer demands and other industry or job-related circumstances arise.
Work Experience
- Preferred Minimum 2+ years of Inside Sales & Job Scheduling experience in an industrial service type environment and/or Measurement Products and Services
- In the absence of a specific measurement products and service background, experience with other industrial instrumentation/equipment and services sold into the oil & gas industries will be considered
- A BS in a Technical Discipline is preferred
- A Technical Certification/Degree in an appropriate discipline from a Vo-Tech organization will be considered
Benefits
Every Onin Job Comes with These Amazing Benefits:
- $5 Prescription Drugs
- $5 Doctor's Visit Copays
- Free Tele doctor Service
- Free Counseling Services
- Life Insurance Included
- Vision Insurance Included
- Dental Insurance Included
- Vacation and Holiday Pay
- Scholarship Opportunities
- NEW! 401(k) Retirement
- NEW! Free Legal Services
APPLY NOW! And start getting access to your benefits after only 30 days!
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