Job description
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Teledyne Relays (a business unit of Teledyne Defense Electronics, LLC), is a manufacturer of Electromechanical Relays, Solid State Relays, Power Controllers, RF COAX Switches and RF switching systems.
The primary manufacturing facilities are located in the United States, Taiwan and France. We are a vertically orientated manufacturing and design company with major operations in Southern California.
Teledyne Relays’ mission, vision, and value statements have never really changed in principle since 1963. Dedication to every employee and client’s success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships – Teledyne Relays is EveryWhereYouLook!
We are looking for a Customer Service Representative to add to our Sales team.
Responsibilities
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Ability to read and interpret basic customer and Teledyne drawings, specifications, and request for proposal/pricing.
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Responds to customer inquiries regarding price and product literature requests.
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Processes customer orders/changes according to established department policies and procedures.
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May recommend price adjustments based on Company/customer relationship.
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Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer.
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Assists in resolving production scheduling, shipping, or invoicing issues to ensure delivery by specified dates.
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At time, directly interface with customers to obtain input, provide status, or to present quotations.
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Generate written quotations, enter orders, and maintain price tables
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Extract data from an ERP system and perform advanced data management and reporting including use of pivot tables and filtering.
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Provide timely and accurate support to others in the sales department as requested to maximize sales revenue
Qualifications
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Bachelor's Degree in a related field; combination of education and experience acceptable
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Minimum 1 year Sales or Customer Service experience preferred but not required
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Excellent oral and written communication skills
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Proficient in MS Office required
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Ability to understand mathematical concepts such as percentages and basic algebra
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May work in excess of 40 hours weekly
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Some travel may be required
U.S. Person required for this position, includes but is not limited to, U.S. Citizens and Permanent Residents
Salary Range:
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
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