Intake Coordinator - Home Health Care

Full Time
Miami, FL 33184
Posted
Job description

We are a home health agency established in 2004. Our Offices are located near the West Kendall & Tamiami Trail (SW 8th Street) area and we serve Miami-Dade county. We are seeking an experienced Intake Coordinator to join our team. The Intake Coordinator will be responsible for managing the intake process for new clients and ensuring that all necessary information is obtained to provide quality care.

Responsibilities:

  • Answering incoming calls from potential clients, their families and other patient referral sources to gather information and answer questions about our services
  • Conducting initial screenings of clients to determine their eligibility for home health services
  • Coordinating with healthcare providers, case managers, and insurance companies to obtain authorization for services
  • Scheduling and coordinating the initial assessments for new clients
  • Ensuring that all necessary documentation is obtained and completed in a timely manner
  • Serving as the primary point of contact for clients and their families throughout the intake process

Requirements:

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • At least 1 year of experience in a healthcare setting, preferably in home health or hospice
  • Knowledge of Medicare and Medicaid regulations and requirements
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and ability to multitask
  • Proficiency in Word, Excel and electronic medical record systems

If you are passionate about helping patients receive high-quality care in their homes and are excited about joining a dynamic team, please submit your resume and cover letter for consideration. We offer competitive compensation and growth potential.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • Paid time off

Healthcare setting:

  • Outpatient

Medical specialties:

  • Home Health

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Miami, FL 33184: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: One location

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