Internal - Business Subject Matter Expert - Charlotte,NC - Woodlands, TX
Full Time
Houston, TX
Posted
Job description
Has responsibility for the business area of spare part sales including
forecasting and defining pricing.
forecasting and defining pricing.
We Offer
We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy…We’re proud of our people who define our company’s industry leadership, global team culture and customer centric focus every day. When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. We offer competitive compensation and benefits for full-time employees including health, dental and vision insurance, a 401k savings plan with an employer match and paid time-off – and our parental leave policy is recognized world-wide as one of the best in the industry. Global scope Every company, every country wants access to a competitive shipping, logistics and port system – and our people have created one company that offers one, easy-to-use solution to all their shipping needs. Maersk is unique Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Our vision is simple: Maersk is the global integrator of container logistics, connecting and simplifying our customers’ global supply chains. We do this through the global scale of Maersk, the world’s largest shipping line; our Logistics and Services expertise that help customers.
Key Responsibilities
- Collaborate with their business unit leader on where possible improvements in process/procedure are needed by leveraging their experience and knowledge and looking for creative and innovative solutions.
- Work with L&D to facilitate training employees (for onboarding training as well as refresher trainings to the organization as well more advanced classes for Super Users) Communicate effectively with wider organization on particular projects and impacts to the organization
• Work with Functional SME to raise recurring problems that need to be addressed by a possible wider system/process/policy change •Act as the “go to” person within a department or function for questions and troubleshoot problems within his/her area of expertise (should be 2nd or 3rd level escalation after colleagues/manager and Super Users)
- Communicate effectively with wider organization on particular project and impacts to the organization
- Participate in testing of any new systems, process or procedure to ensure that we do not have unexpected outcomes and that the initiative works within our current procedures.
- Freely share knowledge and experience with managers, colleagues and the wider network in order to help the business become self-sustaining and self-supporting.
Who we are looking for
- Ability to communicate effectively with management and other departments and teams. SME's should be able to articulate even the most complicated concepts clearly to their audience (both up and down).
- Proficient using Microsoft Suite
- Ability to effectively organize and manage multiple ongoing initiatives simultaneously
- Strong understanding of business goals and standards for customer service
- Knowledge of various systems applicable to the business unit
- At least 2 years relevant experience working in the business unit & proven instructional experience in a group business setting
- Bachelor’s Degree or equivalent experience
- Able to identify process improvement opportunities/gaps, conduct analysis, and develop solutions to deliver desired results to the business
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