Job description
Position: IT Coordinator
Department: Information Technology
Company: Til Valhalla Project
Location: St. Augustine, Florida 32092
Salary: $43,656 - 54,000
Remote: Unavailable
Ideal Candidate:
We are looking for a dynamic IT coordinator to maintain our information technology systems and networks. As the first IT employee within the company, you will take ownership of all tasks and duties IT-related. You will perform technical and administrative tasks to ensure our computers and networking systems work to their maximum capacity with incredible efficiency. In this role, you are responsible for equipment purchase, domain and server management, automation development, restoring data, password management and account setup, and troubleshooting workstations, installations, and upgrades on our company’s computers, tablets, and smartphones. You will train our staff on using hardware, software, and cloud-based services.
Successful IT coordinators will display the solid technical aptitude needed to help staff solve technical issues quickly and efficiently. An outstanding IT coordinator has excellent communication and people skills and can thrive in a rapidly changing information technology industry.
What We Expect From You:
- Institute protocols for the use of IT across departments and projects
- Evaluate and advise management on the most suitable IT choices and solutions
- Create instructions for program installation sequences.
- Provide technical support or training for systems and networks
- Script management and development
- Identify training needs and design, plan, and execute training using systems and networks.
- Install, configure, and upgrade hardware equipment and software programs
- Supervise, track, and measure system and network performance.
- Manage inventory of all company electronic assets.
- Perform troubleshooting, repairs, performance maintenance, and data restoration
- Maintain software licenses and upgrade schedules
- Manage software and server security, including passwords and account setups
- Automation development and maintenance
- Maintain and provide bi-weekly reporting to management on the status and overall health of the company’s systems and networks
- Aid other departments during lulls in your day.
- Performs other related duties as assigned
What You Need to Succeed:
At a minimum:
- BSc/BA in information technology, computer science, or a similar field
- 2 years experience as an IT Coordinator or related role
- Previous experience in help desk support will be an advantage
- Expertise in IT tools and concepts, databases, and applications
- Solid knowledge of TCP/IP protocols and LAN/WAN configuration
- Expertise in configuring and managing Apple iOS and Android devices
- Strong experience with troubleshooting and repairing complex IT issues
- Excellent organizational and coordination abilities
- Strong attention to detail with competent vocabulary
- Proven ability to collaborate and influence functional leaders
- Expert levels of presentation and interpersonal communication skills with technical and non-technical personnel
- Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus
Requires the ability to:
- Must be able to traverse the production facility
- Regularly required to sit for long periods, climb (stairs), and walk
- Prioritize tasks and delegate when appropriate
- Ability to write routine reports and correspondence
- Must be able to lift 40 pounds at a time
EOE/D/V
Benefits:
- Medical Insurance
- Company Paid Group Life Insurance
- Company Paid Short-term Disability
- Employee discount
- Paid Personal Time
- Paid Vacation
- Paid Holidays
- Casual Dress Code
- 401k - Upcoming 2023
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