Job description
Title: IT Help Desk Technician
Location: Portland, OR
Pay Rate: $24/hr
Embark on an exciting new career with excellent team dynamics, generous benefits package and unparalleled career growth potential. Our success is deeply rooted in the success of our employees. We encourage career development and routinely promote from within. Imagine. You. With US!
Everyday Will Be Different but Your Primary Duties Include:
- Assists with installation, repairs, configuration and ongoing usability of desktop and laptop computers, mobile devices, printers/scanners/copiers, audio visual equipment, and software.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, and appropriate software.
- Responsible to set up new user accounts and delete old user accounts within company software packages.
- Responsible for creation of mailboxes and accounts for new users in Active Directory.
- Application/Software support on the following systems: Microsoft 365, Caliber, Appfolio, Quickbooks, Timeslips, Adobe and ZOHO.
- Perform office moves and new workstation installations.
- Travel to remote offices to assist onsite staff, maintain equipment.
- Maintains documentation of the workstations, telecommunications, and telephone systems.
- Support mobile devices.
- Responsible for setting up video conferencing and webinars.
- Assists with the IT support of other commonly owned business entities.
What’s In It For You?
- Competitive salary - $24/hr
- Your choice of three different medical plan options. The employer contribution is 70% of the monthly premium
- Vision and dental plans are available. The employer contribution is 75% of the monthly premium.
- Exceptional training and career development, ensuring you have the necessary skills to take you exactly where you want to go.
- Vacation accrual, 10 days per year
- Sick time, 1 hour for every 30 hours worked
- 10 paid holidays
- 401 (k) Retirement Plan with discretionary annual company match - available after 6 months of employment during company open enrollment periods of Jan and July of each calendar year
- $500 in Educational Assistance – available after one year of employment
Click APPLY to learn all the ways you can accelerate your career by joining the TMG Family of Companies.
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