Job description
Serenity Mental Health Centers is hiring an IT professional for our corporate office located in Lehi, UT. This employee will be instrumental in procuring, configuring, and managing the hardware and software to propel the company to new levels.
What You Will Do (Job Responsibilities)
-
Install, configure, and troubleshoot hardware, software, systems, networks, VoIP phones, printers, and scanners.
-
Respond in a timely manner to service issues and requests.
-
Provide technical support to users across the company (this may be in person or remote) and be the first point of contact for error reporting.
-
Organizing and scheduling upgrades and maintenance without deterring others from completing their work.
-
Repairing and replacing equipment, as necessary.
-
Create clear and concise support documentation for reoccurring issues.
-
Assign and collect hardware asset information and record in asset management system.
-
Available for rotating on-call schedule outside of normal business hours to solve company-critical, IT-related problems.
-
Available to travel to out of state locations to setup computer & networking equipment.
-
Available for occasional work (about once per quarter) outside normal business hours for planned maintenance/migration projects.
-
Other duties as needed & assigned
What We Are Looking For (Minimum Qualifications)
-
High School diploma, GED, or Equivalent
-
Knowledge of a Windows environment (Mac and Linux environments are a plus)
-
A keen eye for detail.
-
Excellent communication and collaboration skills
-
Physical nature of the role occasionally requires ability to lift and carry heavy equipment.
-
Take ownership of tasks and requests and find optimal solutions for them
-
Be confident enough to share your ideas, but humble enough to learn from others
What Will Set You Apart (Preferred Qualifications)
-
1+ years of relevant professional experience in an IT environment
-
Help Desk support experience
-
CompTIA A+, Microsoft technology associate (MTA) or Equivalent
-
Experience with network administration, switches, firewalls, routers, modem configuration, VPNs, VOIP, etc.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.