Job description

Full-Time position (35 hrs) Health, dental, 401(k)

Under the direction of the Coordinator of IT, the IT Technician evaluates computer equipment and systems and recommends repairs, upgrades, or improvement of agency computer equipment. The IT Technician repairs and maintains agency computers.

Associates Degree in Computer Technology PLUSone (1) year experience ORequivalent combination of education and experience.

1. Provide computer and peripheral equipment installation, maintenance, and support for agency PCs, laptops, printers, monitors, keyboards, scanners, faxes, etc.

2. Assist staff with technology issues and answers their questions.

3. Troubleshoot hardware and software issues in person, remotely and via phone.

4. Install, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal workstation performance and securing company data.

5. Accurately document hardware failure, repair, installation, and removal in the IT Department’s service desk.

Update windows operating system and company software as needed

Job Type: Full-time

Pay: From $19.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience level:

• 1 year

Schedule:

• Day shift

COVID-19 considerations:

Associates Degree in Computer Technology PLUS one (1) year experience OR equivalent combination of education and experience.

Education:

• Associate (Required)

Experience:

• IT: 1 year (Preferred)

Work Location: In person

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