Job description
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Jr. Product Manager is responsible for influencing one or more of KnowBe4's commercial product offerings, which includes feature identification, prioritization, and specification. The ideal candidate will work directly with the Sales, Marketing, CSM, and Development Teams to define the product release process and coordinate all activities required to bring a product to market. In addition, the individual in this role will gather and prioritize product and customer requirements, define the product vision, ensure the proper features/enhancements are being added to the product, and work closely with engineering to deliver winning products to the market.
Responsibilities:
- Influence the product strategy and roadmap; maintain respective product delivery roadmap
- Gather, document and refine requirements for the product features; aggregate and enrich feature requests into viable requirements
- Translate product strategy and feature requests into detailed requirements and prototypes
- Research product market and interview SMEs to gather insights and draft product roadmap collateral with acquired data.
- Draft and deliver Market Requirements Documents (MRDs) clearly articulating a focused definition of the target market, buyer/user profiles and any potential issues.
- Draft and deliver Product Requirements Documents (PRDs) with prioritized features and corresponding justification to provide the level of detail needed for the research & development team to understand the capabilities, functionality, and features that are required to address the market needs identified in the MRD
- Work with external third parties to assess partnerships and licensing opportunities
- Help run beta and pilot programs with early-stage products and samples
- Be a subject matter expert with respect to competing product features
- Serve as the Subject Matter Expert for assigned product features
- Communicate details about product to areas of the organization such as Sales and Support
- Ensure proper/desirable operation of product
- Work closely with Engineering, Sales, Marketing and Support to ensure revenue and customer satisfaction goals are met
- Ensure new products or enhancements to existing product offerings support the company's overall strategy and goals
Minimum Qualifications:
- BS degree in Computer Science, Engineering, Marketing, Business, or equivalent preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Experience with ticketing and tracking applications (Zendesk, JIRA, etc…) preferred
- Experience with SDLC methodologies preferred
- Experience with project management preferred
- Strong verbal and written communications
- Excellent time management and organization skills
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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