Jr IT Support Specialist Job Summary

We’re looking for an experienced IT support specialist to provide our team with top-notch assistance! You’ll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!

Jr IT Support Specialist Responsibilities

• Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly.
• Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware.
• Perform regular maintenance for our computers, printers, network systems, and any other technical equipment.
• Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently.
• Run security checks on all of our systems to ensure we are protected from cybersecurity threats.

Qualifications Requirements/Knowledge/Education/Skills:

Jr IT Support Specialist Qualifications

• High school diploma required, associate's degree in computer science or information technology preferred.
• At least two years experience in a professional IT work environment.
• Proficiency with Microsoft Active Directory.
• Familiarity with multiple computer operating systems, such as Windows 10, Windows 11 and MAC.
• General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment.
• Strong communication skills, organizational skills, and time management skills.
• Excellent customer service skills and desire to help the company succeed.

No previous experience required.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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