• Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains.
• Ensures laundry area is kept clean and organized, maintains stock and inventory.
• May be asked to assist cleaning rooms/public space when needed.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

• Requires the ability to follow verbal directions.
• Requires thorough knowledge of laundry procedures as well as laundry supplies.
• Requires ability to work with a variety of chemicals and detergents.
• Requires the ability to work without direct supervision.

• EDUCATION: Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
• EXPERIENCE: Previous experience helpful, but not required.

• Requires ability to walk and stand during entire shift.
• Requires ability to bend, kneel and work with arms raised for extended periods of time.
• Requires ability to routinely lift and carry 25-35 pounds of linen supplies.

• Reports to Executive Housekeeper.
• Maintains and promotes a positive and cooperative work relationship with all hotel departments.

As a family-owned and operated hotel system, we have maintained a consistent vision, mission and set of values over our 45-plus years in business. Our Vision Our guests experience the spirit of great hospitality. We are their first choice as their home away from home. Every member of the team feels passion for their work, takes pride in the company, and demonstrates a sense of ownership. We create opportunities and make a difference in people’s lives. Our dedicated team is committed to the pursuit of excellence in all that we do. Mission Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors: • Quality that consistently exceeds guest expectations • Service that makes our guests feel welcome and at home • Teamwork demonstrated by team members who enjoy their jobs and are committed to the long-term success of our family-owned business • Profitability, which is the result of our mission and allows us to grow