BDO’s Core Purpose is Helping People Thrive Every Day. Our Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge and choosing accountability. Our Core Values are the standards by which we conduct ourselves day in and day out, both internally and externally.

BDO Digital, LLC, a subsidiary of BDO USA, LLP, provides a holistic portfolio of technology, transformation services and solutions. We are an organization that values your time, talent, and contributions. Collaborate with BDO Digital’s cross-disciplinary team who work together to solve digital needs and unearth new opportunities to drive competitive advantage. Our commitment to each other is why BDO Digital is a recognized leader for our culture, employee satisfaction and career growth. We’re looking for people with the same drive; to combine teamwork with technology to produce amazing results.

This role will work on a team of user advocates, leading organizational change management (OCM) efforts for technology and process improvement projects. This role is accountable for creating and implementing change management strategies and plans to increase user adoption and minimize overall business risks. We are looking for a change consultant with the ability to define and execute the strategy that makes complex change easy for users and stakeholders while driving behavioral and mindset shifts. Critical for this role is the ability to lead projects, build relationships, apply critical thinking, and take the initiative to drive results. As a successful change consultant, you will use influence and innovation to maximize adoption and ensure a positive change experience.

As there are several cities listed within this job description, we would consider candidates nationwide and able to work remote as long as willing to travel to client site as needed.

• Lead Change Management: Lead the development and execution of a change management strategy and plan within the internal and client project team
• Organizational Impact Assessment: Assess impact of technology or process change on the individual and business to formulate the change management strategy
• Culture Change: Proactively work with project team to identify and address resistance and change readiness challenges
• Communications Management: Assess communication needs, channels, and ability to deliver key messages. Plan, draft and execute marketing, training, support, and feedback communications.
• Learning and Development: Assess organizational learning capabilities; conduct training needs assessment, design curriculum, develop training materials for system implementations and process changes
• Training and Workshops: Lead and facilitate instructor-led, virtual, and 1:1 executive training sessions as well as strategy and envisioning workshops
• Project Management: Manage the budget and timeline for change management activities and provide oversight and guidance to junior consultants
• Other duties as required

Education

• Bachelor’s degree from an accredited university, required
• Major within Organization Change Management, preferred

Experience

• Three (3) or more years of experience in Change Management, Organizational Development, Learning Solutions, Talent Strategies, Communications and Training Design and Development, User Enablement, or equivalent human capital consulting role, required
• One (1) or more years of experience setting direction, developing and leading projects while developing strategies that improve user adoption and manage end user expectations, required

License(s)/Certification(s)

• Certification with Prosci ADKAR® Model or similar framework, preferred

Software

• Excellent computer skills and proficient in Excel, Word, PowerPoint, and Outlook, required
• Experience implementing Office 365 (M365), Data Analytics, Custom Applications, CRM or ERP, preferred
• Experience with Camtasia, Articulate Rise, Vyond, Adobe Creative Cloud or other video creation/editing tool, preferred

Other Knowledge, Skills & Abilities

• Successful track record of interacting with entry level employees to senior leaders
• High energy, excellent communication and presentation skills, both verbal and written
• Excels at operating in a fast-paced technical environment
• Self-motivated and willing to take on new initiatives
• Ability to manage multiple projects and initiatives

Keywords: Organizational Change Management, OCM, Training, User Enablement, User Experience, Communications, Internal Marketing, Impact Assessment, Process Integration, End User Support, Executive Adoption, Learning Solutions, Talent Strategies, Human Capital, Team Development

Akron, Anchorage, Atlanta, Austin, Baltimore, Boca Raton, Boston, Boulder 3100, Charlotte, Cherry Hill, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Columbus (BSC), Coral Gables, Dallas, Des Plaines, Detroit, Fort Lauderdale, Fort Lauderdale 301, Fort Worth, Gardner, Grand Rapids, Grand Rapids (BSC), Greater Philadelphia, Greater Washington D.C - Potomac, Greater Washington D.C. - McLean, Greenville, Harrisburg, High Point_BDO Collections, Houston, Indianapolis, Jacksonville, Kalamazoo, Lakeland, Laramie, Las Vegas, Las Vegas - 6100 Elton, Long Island, Los Angeles, Madison, Madison 8383, McLean, Memphis, Miami, Miami - Brickell, Milwaukee, Minneapolis, Nashville, Norfolk, Oak Brook, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Raleigh, Reno, Richmond, Rosemont, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, San Ramon, Seattle, Seattle 601, Spokane, St. Louis, Stamford, Tampa Bay, Tulsa, Washington, DC, West Palm Beach, Wilmington, Winter Haven, Woodbridge