Job description

Job Summary

Supervises and coordinates all aspects of the district-wide communications and monitoring system.

Performance Requirements*

• Supervises the district-wide communications and monitoring function while maintaining normal availability for consultation on major incidents
• Carries out duties in conformance with Federal, State, County and College Laws, ordinances, policies and procedures
• Schedules and coordinates shift changes for all Communications Center Operators
• Counsels assigned personnel on job performance and disciplinary matters
• Assists with yearly evaluations of all police dispatchers
• Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay
• Assists with dispatch as appropriate; dispatches police and other response vehicles for emergency responses; broadcasts nature, location and time of incidents; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation; insures the presence of reserve units be contacting personnel designated for call‑back; maintains on‑going contact with the responding personnel and keeps them informed of all incoming pertinent information
• Tracks various information such as traffic lights out and streets closed and keeps emergency personnel informed
• Maintains dispatch center work area and equipment in clean and working condition
• Operates radios as needed and assists in radio communications; operates base radio as required

Service Excellence

• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualification

• High School diploma or General Equivalency Diploma (GED)
• Five (5) years of experience in a dispatch center
• Must be at least 21 years old
• Basic and intermediate telecommunicates license from TCLEOSE

Job Type: Full-time

Pay: From $19.95 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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