Job description

Company Overview:

ServiceMaster Advanced Restoration is a disaster restoration company located in Euless, TX. We specialize in disaster restoration related to water, fire, pack out, mold, textiles and reconstruction. We are the largest ServiceMaster company in the state of Texas, and we are continuing to grow.

Position Summary:

The Lead Water Restoration Technician is the perfect position for anyone who loves to help people and work with their hands. You will be working with customers in their homes or places of business to help clean up after water damage. This position will be responsible for assessing the site, placing and monitoring equipment, communicating with customers related to expectations of each job, and completing demolition and clean up as needed. Must be reliable, hard working and able to work in a fast-paced, on call environment to achieve the highest level of customer service possible.

Responsibilities:

• Will work 40 hours per week or more, mostly 8am - 5pm, Monday through Friday
• Able to work overtime as required, with time-and-a-half pay
• Will be required to work weekends and "on-call" for emergencies on a rotating basis
• Must work well with customers, providing the highest possible customer service on every project, communicating in a friendly and professional manner at all times
• Drive a company vehicle to and from job sites, following all traffic laws and company policies to ensure the safety of you and those around you
• Must have excellent attention to detail and be able to complete forms and documentation daily as required
• Promote ServiceMaster services to customers as needed
• Some water restoration experience is required. Training and certification will be provided

Required Qualifications:

• 1+ year of Water restoration experience
• Ability to lift 50 lbs or more
• Ability to speak and write English well
• Valid insurable TX drivers license with a clean driving record
• Citizen or legal resident of the U.S.
• No felonies
• Ability to pass a drug test

Preferred Qualifications:

• IICRC certification in water damage or mold remediation preferred but not required
• 2+ years of Customer Service experience preferred'

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Restoration: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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