Job description
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
As a Learning & Enablement Manager you will take a leading role in partnering with the Sr. Director, Learning and Development to deliver Bluecore’s learning and development strategy for both our internal and external customers. This is an opportunity for someone to play a large part in the success of the business by increasing both internal and external product expertise and utilization. You’ll play a critical role in designing and implementing, ILT, eLearning and on-demand training and enablement materials.
What you will be doing:
- Organize and prepare a variety of training documentation and/or research materials
- Work cross functionally with a wide range of teams to quantify and assess training and enablement needs
- Design and develop informative, visually appealing and engaging training assets (often with tight deadlines) which may include: robust courses, videos, tech click-throughs, job aids, practice activities, live presentations, multi-day curricula, workshops, facilitator guides, and assessments
- Work with subject matter experts to research, write, and edit product training content as well as materials around soft skills
- Manage, administrate, and handle data around learning assessment and measurement
- Work with stakeholders to assess current learning assets to determine whether they require refresh/recreation
- Comprehend technical content from existing sources well enough to communicate it to trainers/facilitators, in the form of train-the-trainer and facilitator guides
- Review and update training deliverables prepared by others
- Prioritize and manage multiple tasks and simultaneous deadlines
What you bring to the team:
- Bachelor’s degree in Instructional Design, Adult Learning, Communications, Education, or Educational Technology is preferred but not required
- 4+ years of progressive and relevant experience in end-user-facing documentation, instructional design, and/or online learning
- Demonstrated experience in adult learning principles, application of learning methodologies (e.g., ADDIE, SAM, Agile), testing/assessment design, and instructional design best practices
- Strong facility and design creativity in writing for an end-user audience, including the ability to conceptualize and develop innovative scenario-based learning
- Adept at learning new software programs
- Superior written communication skills, including the ability to effectively convey technical information to non-technical learners
- Experience developing training deliverables that are accessible to persons with disabilities a plus
- Facilitation and training delivery experience is a plus
What we offer:
Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest-growing marketing technology companies.
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
- Generous Parental Leave & flexible vacation policy
More About Us:
Bluecore
is a
multi-channel personalization platform
that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere
.
This comes to life in three core product lines:
- Bluecore Communicate™ a modern email service provider (ESP) + SMS
- Bluecore Site™ an onsite capture and personalization product
- Bluecore Advertise™ a paid media product
Bluecore
is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops.
We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.
We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.
At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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