Requisition Number: 89975

At Insight Enterprises we help businesses run smarter while building more meaningful connections by understanding and solving client's real business problems through technology.

We are seeking a Desktop Level II Technician to join our team for a W2 contract position with one of our premier customers that possesses the following skills.

Highlights:

• 
  Level 2 Desktop Technician
• Onsite in Cumberland, Rhode Island
• Pay $40 an hour
• Full time employee
• M-F 8-5 pm
• Must be Vaccinated
• ServiceNow Ticketing system preferred
• Zebra Printer experience a plus

Job Description:

Level 2 deskside services and manufacturing support including, but not limited to:

• 
  Issues related to desktops, laptops and peripherals, including printers, set up and configuration of computers for new users

• 
  Responsible for any physical work relating to the computers, such as repairing software or hardware issues and moving workstations to another location.

• Candidate must possess excellent organization, communication, customer service skills and be reliable.

• A+ certification preferred.

• Candidate must be willing to obtain A+ certification within 6 months of hire date.

• This is a manufacturing environment.

• AD administration – distribution lists access and creation, creating service accounts, HP user accounts provisioning, resource mailboxes access and creation, misc. permissions, reset passwords

• 
  SCCM – software distribution and remote control

• 
  Exchange 2010 experience – apply send as and full mailbox permissions, Distribution list management, email name changes

• 
  Service Now ticketing system experience

• 
  VPN/MFA experience

• 
  Troubleshooting skills

• 
  Hardware Upgrades

• 
  Windows 10 experience

• 
  O365 Console experience

• 
  Canon Secure Print and HP printer troubleshooting

• 
  Executive support experience

• 
  Zebra printer experience a plus

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
• Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Cumberland || Rhode Island (US-RI) || United States (US) || None || None || Remote ||