Job description
Description
Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Skills Knowledge & Expertise
- Current enrollment in a degree program at an accredited school
- Proper employment certificate for minors under 18 as required by NYS law
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Preferred Qualifications
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Ability to speak foreign languages preferred
More
As an NYPL Library Page employee, you are now a member of the Library Page Fellowship Program, which provides career development and on-the-job skill building. As a fellow, you will receive training, coaching, and mentorship while gaining work experience in various settings within a Public Library system. You will be eligible to apply for a 20-week Leadership Exploration and Development Program (LEAD) designed to provide a professional career exploration experience. To learn more about the Library Page Fellowship Program, visit our Lair Page or speak to your manager for more information.
Core Values
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Physical Duties
- Moderate lifting required (up to 25 lbs)
- Pushing book trucks
Physical Required?
No
No
About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.
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