Lobby Attendant

Full Time
Orlando, FL 32803
Posted
Job description

About the Courtyard by Marriott Orlando Downtown

The Courtyard Orlando Downtown is an urban, energetic and inspire hotel with a metropolitan flare. Located in the heart of The City Beautiful, North Quarter/Downtown Orlando business district, provides the ideal accommodation for business and leisure travelers. The 6 story, 200 guestroom property has 3400 square feet of flexible meeting and an on-site Restaurant Bistro, featuring American cuisine and Starbucks beverages. Minutes away to downtown business, cultural and social venues such as Camping World, Amway Center, Orlando Museum, and much more.

Owned and operated by Turnberry, the Courtyard by Marriott Orlando Downtown is located at 730 N. Magnolia Avenue, Orlando, FL. To learn more, visit the official Courtyard by Marriott Orlando Downtown website at www.marriott.com/mcoma or follow the hotel on social media via Facebook, Instagram and Twitter.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

The Lobby Attendant is responsible for maintaining hall floors/public areas and restroom areas clean & sanitized and supply housekeepers with necessary materials. This position requires availability to work a morning shift from 6:00 am to 2:30 pm, including weekends and holidays.

Examples of Duties (includes but is not limited to the following)

  • Make sure the lobby area is clean at all times
  • Clean pictures and table in each floor.
  • Assist all guests with luggage.
  • Bring to supervisor all the items as requested.
  • Clean bathroom tiles in the lobby area or close areas to the lobby.
  • Re-fill all containers in the lobby and break room area.
  • Clean all spills and place necessary slippery floor signs accordingly.
  • Vacuum all landings and hallways.
  • Sweep and clean stairways.
  • Notify supervisor of any conspicuous people or problems such as missing room items, damage, pets, engineering problems, etc.
  • Be properly attired in clean uniform, proper footwear and wear nametag at all times.
  • Adhere to all housekeeping procedures and hotel rules
  • Deliver and set cribs and extra beds.
  • Deliver all requests to rooms upon guest request.
  • Maintain the pool area (i.e., garbage, towels)
  • Assist with all deliveries to the Housekeeping department or other departments.
  • Perform additional duties and projects as assigned

Position Requirements:

  • Ability to speak, read, write, and understand English
  • Professional demeanor appropriate for a hospitality environment
  • One to three months related experience and/or training; or equivalent combination of education and experience
  • Available to work rotating shifts including days, evenings, weekends and holidays.
  • Available to work a morning shift from 6:00 am to 2:30 pm, including weekends and holidays.
  • Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
  • Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Education:

  • High school diploma or GED; preferred

Typical Physical / Mental Demands:

  • Must be able to stand, walk, sit for prolonged periods of time

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