About the Opportunity: 2022 has been a breakout year for Sagent and we anticipate that 2023 will be transformative! If you thrive in a fast paced working environment, alongside smart, authentic and empathic mainframe operations professionals, then this is the perfect opportunity for you!

As our next Mainframe JCL Setup Specialist, you will work within our core platform, LoanServ, and directly with infrastructure components. Supporting some of the largest and most notable mortgage servicers in the country, you will create file transmission related JCL on LoanServ(IBM Mainframe) for both inbound and outbound client requests. In this hands-on/high-visibility role, you will help Sagent deliver quality client experiences which ultimately provide enhanced homeowner experiences!

Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn't get any better….this role is REMOTE!

Your Day-to-Day at Sagent:

• Possess strong troubleshooting skills in TSO/ISPF and JCL.
• Responsible for reviewing each assigned file transmission request, understanding the customer requirements, working directly with the customer and internal business partners and configuring a standard file transmission solution.
• Responds with answers to complex technical questions from the customer and can advise and make technical recommendations back to the customer.
• Utilizes knowledge of workload provisioning and strong troubleshooting skills.

We'd love to hear from you if you have:

• Bachelor's degree in a technical or business field, or equivalent education and related experience.
• At least five years of demonstrated experience with an enterprise managed file transmission service along with experience in related information technology areas of security and web service in support of transmissions.
• Exposure to and good working knowledge of systems integration involving IBM Mainframe.
• JCL and Shell scripting experience
• Excellent understanding of client service models and customer orientation in service delivery
• Demonstrated working experience with IBM Mainframe, TSO/ISPF and JCL.
• IBM/Sterling Connect:Direct on Mainframe (z/OS)
• Ability to derive technical specifications from business requirements and express complex technical concepts in terms that are understandable to multi-disciplinary teams, in verbal as well as in written form
• Ability to multi-task and have excellent organizational, written and verbal skills.

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