University Staff

Description

University of Colorado | CU Denver

The Office of the Chancellor

Manager of Chancellor’s Office Operations

Position #00781814 – Requisition #27566

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date. Information regarding this requirement, and exemptions can be found at:

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• CU Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.
• Consolidated/Central Services Administration – Accommodations may be granted for medical or religious reasons.

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Office of the Chancellor has an opening for a full-time University Staff (unclassified) Manager of Chancellor’s Office Operations position.

Since joining CU Denver in July 2020, Chancellor Michelle Marks has pursued an ambitious vision for the future of CU Denver and its impact as a leading urban public research university.

An innovator dedicated to making higher education equitable for the good of society, Dr. Marks believes the urgent national need for accessible, affordable, high-quality education, amplified in this time of great societal challenge, demands long-term solutions. She is leading CU Denver to address long-standing educational inequities through a reimagined approach to lifelong learning.

In her first year as chancellor, she led the university in a highly collaborative, ambitious strategic planning process, completed in June 2021. CU Denver’s 2030 Strategic Plan promotes social mobility and workforce sustainability through an evolved vision of a university that expands education, enhances economies, and uplifts communities to work for all. It outlines goals for advancing research and creative work, developing an open innovation district in downtown Denver, and being known as a university for life, among others. Dr. Marks continues to engage the university community during every step of the implementation phase of this strategic plan to realize its bold goals.

Externally, Dr. Marks brings a renewed focus to forging leading community, institutional, and industry partnerships that will not only accelerate CU Denver’s vision but also align the university’s growth with community and workforce needs.

Reporting directly to the Chancellor, the Manager of Chancellor’s Office Operations designs and drives office workflows to support the Chancellor’s day to day work and long-term priorities. This position oversees the chancellor’s time commitments, and conducts research as needed to prepare the Chancellor for upcoming commitments and responsibilities of all varieties. The role is the primary convenor of office staff and ensures coordination among the team and between the team and other key units.

Responsibilities include:

Time Management and Coordination:

• Supports the highest and best use of the chancellor’s time
  • Works in coordination with the chancellor and chancellor’s office staff to plan regular interaction with key audiences
  • Plans and manages requests for chancellor’s presence to ensure strategic and balanced use of the chancellor’s time with key constituencies and for university events, community interactions, travel, speaking engagements, etc. Serves as liaison with other key departments to provide clarity of expectations and information.
  • In concert with Chancellor and EA, lead on prioritizing conflicting needs; handling matters expeditiously and proactively, follows through on projects to successful completion, often with deadline pressure, and sometimes with last-minute changes
• Collaborates closely with chief of staff, provost, events, advancement, communications and other core partner areas.
• In line with needs of the executive, develops and implements strategies to increase operational efficiency.

Briefings and Deliverables:

• Maintains oversight of the chancellor’s schedule and preparedness for commitments
  • Works closely and effectively with the chancellor to anticipate and keep her prepared for upcoming commitments and responsibilities
  • Establishes systems to support office efficiency; sets deadlines and standards with partner offices for production of key deliverables and prep documents.
  • Researches, gathers, organizes, and summarizes information for briefings so the chancellor is prepared for every meeting
  • Provides logistical oversight and guidance to each activity and meeting attended by the chancellor, on and off campus
• Provides efficient and effective delivery and integration of operations for the executive office including oversight of calendar, arranging complex and detailed travel plans, and coordination with a broad range of contacts.

Management Responsibilities:

• Supervises Chancellor’s Executive Assistant. Provides direction on priority level and offers feedback and coaching as needed. Maintains awareness of all Chancellor commitments and logistics and serves as back-up for scheduling needs.

Staffing and Events:

• As needed, staffs Chancellor at speaking engagements and events. Does advance work to confirm logistics ahead of time and receive approval from Chancellor.
• Serves as point of contact to high-level external guests or delegations. Manages itineraries and provides concierge-level services.

Office Operations:

• In collaboration with the budget office, manages budget and financial matters in the chancellor’s office.
• Working with the Chief of Staff, supports meetings of the Chancellor’s Cabinet and other university leadership groups.
• Serves as point of contact for communication emanating from the office of the chancellor relative to time commitments and operational details
• Assures administrative staff in the chancellor’s office maintain appropriate storage of official documents and they are retrievable as needed
• Ensures adherence to all CU policies
• The above is not an exhaustive list and the manager will be expected to perform other duties as assigned.

Minimum Qualifications:

A bachelor’s degree from an accredited institution.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

• Five years of experience in administrative or operational management
• Experience working in large, complex organizations
• Proven knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint

The position requires extensive, diverse and progressively responsible experience, including direct responsibility for office operational management.

Required: Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Seven years of experience in administrative or operational management
• Experience supporting CEO or senior level executives and managing complex and sensitive issues
• Knowledge of higher education organizational culture, policies, and processes

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Excellent organization skills and the ability to effectively prioritize
• Able to work independently and successfully with reliable professional judgment, often under time pressure
• Advanced written, verbal, and professional interpersonal skills
• Ability to handle confidential matters with extreme discretion
• Collaborative, team player
• Creative problem solver
• Adaptable, able to negotiate, interacts well with a wide variety of people
• Record of providing highest level of customer service
• Ability to succeed in fast-paced and complex academic environment
• Exceptional attention to detail
• Able to balance many priorities, sometimes with tight deadlines

Salary and Benefits:

The salary range (or hiring range) for this position has been established at $85,000 to $100,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits:

Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Special Instructions to Applicants : Required Application Materials: To apply, please visit: Application Materials Required : Cover Letter, Resume/CV, Additional Attachments - Refer to Application Materials Instructions Below Application Materials Instructions : Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Applications will be accepted until finalists are identified, but preference will be given to complete applications received by October 9, 2022. Those who do not apply by this date may or may not be considered.

Job Category : Business Services

Primary Location : Denver

Department : U0001 - DENVER & ANSCHUTZ MED CAMPUS - 30001 - ADM CHAN-DEN Chancellor's Off

Schedule : Full-time

Posting Date : Sep 23, 2022

Unposting Date : Ongoing

Posting Contact Name : Tawnya Boulier

Posting Contact Email : tawnya.boulier@ucdenver.edu

Position Number : 00781814