Career Opportunity

Position: Manager of Customer Billing

Location: WORK FROM HOME!

(within service territories in Florida and Delaware)

You’ll have oversight of Customer Care Back Office functions which include the areas of Billing, Service Order processing, and Staff Administration!

Who we are

At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

What you’ll do

Ensure billing functions are performed accurately, promptly, effectively and in compliance with Company policies, tariffs and Public Service Commission rules and regulations.

Lead teams who perform Back Office Administrative functions including bill batch selection/posting, exception management and account research/reconciliation.

Collaborate across departments, functions and business units to ensure effective billing and positive customer experience. Occasional travel may be required.

Who you are

You have 5-7 years of utility billing AND leadership experience, with experience in regulated utilities preferred

You have a business or accounting degree (or equivalent experience)

You are a charismatic coach and team player

You have a firm grasp of accounting and regulatory principles

What’s in it for you?

• Flexible work arrangement

• Competitive base salary

• Fantastic opportunities for career growth

• Cooperative, supportive and empowered team atmosphere

• Annual bonus and salary increase opportunities

• Monthly recognition events

• Endless wellness initiatives and community events.

• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!

• Paid time off, holidays and a separate bank of sick time!

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email human_resources@chpk.com or Ruth Warner, Director, Human Resources Operations at rwarner@chpk.com.

Experience

• 8 year(s): 8 years of related work experience in lieu of degree. Work experience must be in a leadership role in Billing, Administrative and/or Accounts Receivable functions

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)