• Develops collaborative relationships with other professional disciplines and
  departments.
• Promotes hospital safety rules and regulations.
• Conducts monthly meetings to inform/update staff of current departmental and
  hospital activities.
• Attends managerial meetings and other assigned meetings.
• Identifies and analyzes actual or potential problems affecting the quality of services
  offered to our patients/customers.
• Develops, implements, monitors, and assesses corrective action plans. Communicates
  findings to appropriate personnel.
• Demonstrates current knowledge of Patient Processing policy and procedures within
  the Third Party Payers, Industry wide and Interfaith Medical Center.
• Responsible for quality control of demographic information input, and recorded by staff.
• Demonstrates knowledge (didactic and practical) in all functioning aspects of the
  operations in Patient Processing Department.
• Maintains confidentiality of all admission information.
• Ensures that the bed board is current at all times. Monitor the preparation of Daily
  Census Report.
• Participates in Quality Assessment for the department.
• Assumes duties of the Patient Business Associate as determined by the Director of
  Patient Processing.
• Assists in the development of measures to encourage cost containment and effective
  utilization of personnel, supplies and equipment.
• Assists in the monitoring and evaluation of Budgets and Expense Reports.
• Prepares payroll entries for department staff in Time & Attendance System..
• Submits monthly schedule that reflect appropriate distribution of staff and planned
  utilization to defray the use of overtime.
• Plans schedules for staff to attend in-service training, educational program updates,
  mandatory classes.
• Participates in professional organizations to enhance knowledge and disseminate
  current information and regulations to the facility.
• Conducts annual appraisals on employees on probation, for promotions, transfers, and
  resignations in the time frame established by policy.
• Promotes professional environment in which positive work relationships are fostered
  and maintained.
• Monitors and evaluates the competency of staff that is under his/her direct
  supervision on an ongoing basis.
• Initiates disciplinary process when employee action warrants.
• Performs other related duties a required.

• Requires a minimum formal education of High School Diploma, or GED.
• Bachelor’s degree preferred from an accredited college/university.

Experience:

• Requires supervisory experience in Patient Processing for a minimum of two (2) years of job-related experience.

Knowledge and Skills:

• Proficiency with Medical Terminology required.
• Proficiency with Office PC's, Desktops, and Laptop software in addition to familiarity with Microsoft Office softwares to include Word, Excel, Outlook, etc.
• Good interpersonal skills a must.
• Ability to communicate effectively in English, both verbally and in writing.
• Good written and verbal communication skills.

• Position may require prolonged periods of standing, walking, talking, sitting, hearing, and bending throughout the work day.
• May include some repetitive motions.