About the team

We are looking for a highly organized and driven Manager to lead our People Operations Data Team. The Data Team focuses on maintaining accurate records in Workday through system-focused work including but not limited to; entering employee changes into Workday, auditing onboarding processes, and managing bulk transaction requests. In this role, you’ll partner with leadership, managers, and individual employees across the company to manage key People Operations programs, processes, and initiatives.

About the role

• Act as the main escalation point for a growing team of Coordinators, Specialists, and Senior Specialists.

• Triage and maintain the People Operations ticketing queue and perform daily audits to ensure consistency and accuracy in responses.

• Support HR transactional work related to hires, job changes, manager changes, re-organizations, compensation changes, etc.

• Identify and provide learning and growth opportunities to develop team members with a diverse set of skills.

• Apply the highest level of confidentiality regarding sensitive information & employee and candidate records.

• Assist with administration of HR programs, policies, and processes to improve our overall employee experience.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $80,900.00 - $129,200.00 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Ability to build and drive process across an organization

• Must have meticulous attention to detail with a track record of accuracy

• Must be highly organized and self-motivated

• Ability to prioritize and recognize immediate needs

• Proven track record of picking up new processes, systems, and office support technology

• Strong teamwork skills and able to recognize when to jump in when others need help

• Ability to communicate clearly orally and in writing in a professional and effective manner

• Must be comfortable maintaining a high level of discretion and confidentiality

Qualifications

• 2-3 years of experience supporting an operations team re: people operations, employee service or shared services

• Experiences supporting shared services teams using Workday, ServiceNow, Anaplan (or other HRIS, ticketing, and headcount planning systems)

• Proficient in Google Suite, Excel, PowerPoint and project/program management tools

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.