BDO’s Core Purpose is Helping People Thrive Every Day. Our Core Values reflect how we manage our work, our relationships and ourselves. As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge, and choosing accountability. Our Core Values are the standards by which we conduct ourselves day in and day out, both internally and externally.

BDO’s Risk and Resilience practice offers a portfolio of risk and resilience advisory services to help companies survive and thrive in today’s uncertain risk landscape. We design and implement solutions that help organizations respond to and recover from crises and disruptive events. Through our Enterprise Risk Management, Crisis Management, Business Continuity, and Information Technology Disaster Recovery solutions, we help leaders minimize losses, optimize insurance, integrate risk programs, and gain a competitive edge. We accomplish this by embracing an entrepreneurial approach that integrates industry leading practices with innovative techniques and methodologies to collaboratively build and mature programs for our clients.

A successful Manager will thrive in an environment of ambiguity and have the courage and confidence to challenge convention. The issues we help our clients with are complex and require sophisticated solutions to problems that threaten their competitive position and jeopardize their resources, strategy, brand, reputation, and/or financial standing. You will lead or serve as a Subject Matter Advisor on Crisis Management, Business Continuity, and risk related engagements. In this role, the Manager will leverage their experience in crisis management, business continuity and/or resiliency, to deliver on engagements and assist on internal practice initiatives as required.

The Manager is accountable for ensuring projects are executed on time, within budget and delivering innovative and quality products which bring unparalleled value to our clients.

The Manager is also responsible for mentoring, coaching and the professional development of junior staff and is able to adjust and connect with team members with varying levels of experience.

Essential Duties:

• Develops client policies and strategies to assess and mitigate risk associated with business interruption, disaster recovery, cyber-attacks, black swan events and other strategic crises
• Recommends enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities
• Supports the development of business continuity, crisis management and disaster recovery plans, training materials and procedures in support of clients
• Crafts all aspects of risk and resilience programs (e.g., strategy, governance, operating model, and support training and development needs of senior executives)
• Develops support function-level (e.g., HR, Legal, etc.) business unit, and product-level crisis and resilience planning, training, and exercises
• Designs and facilitates business continuity and crisis management exercises to assess potential business impacts, define critical, time-sensitive processes and develop business continuity plans
• Develops and facilitates workshops/presentations to clients and executive stakeholders
• Provides clients with strategic business continuity guidance (written and verbal) in the disciplines of business continuity, crisis management and enterprise risk management
• Recommends enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities
• Contributes to the development of methodologies and intellectual capital
• Manages consulting engagements, content development, content delivery and client relationships
• Manages engagement financial and operational health, such as utilization, realization, margin, and the sales pipeline
• Grows, expands and cross-sells accounts
• Establishes engagement budgets, coordinates deliverables, and maintains appropriate project management to ensure engagements are delivered “on time, on budget, and as promised”
• Consistently develops and delivers accurate and thorough project status reports to client stakeholders and management
• Proactively identifies project risks and issues, and resolves them in a timely manner
• Cultivates and maintains strong, trust-based strategic relationships with key client decision makers
• Identifies revenue growth opportunities, and coordinates business development efforts including drafting and issuance of statements of work
• Applies mastery of consulting methodology, materials, tools, and continuity software
• Participates in client pitches, and manages new relationships through CRM

Supervisory Responsibilities:

• Provides leadership, technical guidance, coaching and support to Senior Associates and Associates
• Ensures Senior Associates and Associates are trained on all relevant tools, techniques, and methodologies
• Evaluates the performance of Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development

Education:

• Bachelor's degree, required; focus in Business Administration, Crisis Management or Risk Management, preferred

Experience:

• Five (5) or more years of consulting experience in crisis management, business continuity, risk, or similar experience as a practitioner, required
• Information Technology (IT) disaster recovery experience, preferred

Licenses/Certifications:

• DRII, BCI or similar accreditation, preferred

Software:

• Proficient with Microsoft Office Suite, specifically Word, Excel, and PowerPoint, required
• Basic proficiency with resiliency, business continuity and mass notification tools (e.g., Fusion Framework, Everbridge, etc.), preferred
• Basic proficiency with technology project management methodology, preferred

Other Knowledge, Skills & Abilities:

• Ability to f consistently maintain a professional demeanor and work collaboratively in a dynamic team environment.
• Self-directed, organized, and able to multi-task with a results-oriented work ethic
• Inquisitive and curious nature with a desire to learn as much as possible, contribute to a dynamic and interactive team environment, and proactively seek out knowledge in relevant subject areas.
• Analytical skills and ability to assess a myriad of operational risks and exposures and develop risk mitigation strategies
• Excellent verbal and written communication skills
• Solid organizational skills, especially the ability to meet project deadlines
• Ability to successfully multi-task while working independently or within a group environment
• Ability to interact effectively with people at all organizational levels of the firm
• Ability to travel domestically and internationally, as needed

Akron, Anchorage, Atlanta, Austin, Baltimore, Boca Raton, Boston, Charlotte, Cherry Hill, Chicago, Cincinnati, Cleveland, Columbia, Columbus, Columbus (BSC), Coral Gables, Dallas, Des Plaines, Detroit, Fort Lauderdale, Fort Lauderdale 301, Fort Worth, Gardner, Grand Rapids, Grand Rapids (BSC), Greater Philadelphia, Greater Washington D.C - Potomac, Greater Washington D.C. - McLean, Greenville, Harrisburg, Houston, Indianapolis, Jacksonville, Kalamazoo, Lakeland, Laramie, Las Vegas, Las Vegas - 6100 Elton, Long Island, Los Angeles, Madison, Madison 8383, McLean, Memphis, Miami, Miami - Brickell, Milwaukee, Minneapolis, Nashville, Norfolk, Oak Brook, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, Raleigh, Reno, Richmond, Rosemont, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, San Ramon, Seattle, Seattle 601, Spokane, St. Louis, Stamford, Tampa Bay, Tulsa, Washington, DC, West Palm Beach, Wilmington, Winter Haven, Woodbridge