Doxim is a leading provider of Customer Engagement Software solutions for Financial Service Organizations. Our software helps financial institutions transform their client experience, communicate effectively throughout the client life cycle and improve cross-sell and upsell activities that drive increased wallet share. Doxim’s SaaS Customer Engagement Platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a clients’ channel preferences.

Job Definition

Doxim is looking for an experienced Quality Assurance Analyst with strong QA experience in project life cycle processes, who is excited by the opportunity to work with Customer Facing emails, Secure PDF Forms and Payment Testing for various billing companies. In this role, you will be required to work closely with both Project Managers and Development teams for test case creation and execution. You will also be involved in requirement reviews and test pack creation.

TASKS AND RESPONSIBILITIES:

• Generate test plans/cases based off of business requirements
• Execute business cycle test cases against requirements
• Review functional and design specifications to ensure full understanding of individual deliverables.
• Understanding of business requirements to create data scenarios & test packs
• Execute manual tests
• Execute data tests
• Communicate with stakeholders (written and verbal)
• Ability to think abstract – outside the box of potential issues that could potentially happen
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Use your knowledge and experience to anticipate areas of particular risk in the system, and prioritize testing to find important defects early
• Work closely with project managers, developers to communicate planned testing, testing progress, and status of the project
• Isolate, replicate, and report defects and verify defect fixes

BUSINESS SKILLS

• Excellent written and verbal communication skills
• Ability to adapt quickly to change in a fast-paced environment
• Strong analytical, problem-solving, and learning skills
• Diligent and high attention to detail
• Strong teamwork and interpersonal skills
• Strong time management skills
• Excellent multi-tasking skills
• Detailed in writing step by step (recreating issues)

QUALIFICATIONS:

• Bachelor’s degree/Diploma in Computer Science or related technical field
• 2-3 years of experience in a software testing/quality assurance role
• Experience with automated testing and tools
• Excellent knowledge of quality theory, concepts, tools, and methodologies of QA
• Understanding and experience in testing of client/server, software, and browser-based applications
• Demonstrate knowledge of Software test/release process. Thorough understanding oftesting methodologies
• Experience with defect management software and procedures
• Hands on experience with web-based applications
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test LifeCycle (STLC), and Test Methodologies from project definition to post-deployment documentation cycles
• HTML, XML, Javascript, SQL
• Document processing/ECM experience preferred
• Financial Sector experience preferred

WORKING CONDITIONS:

•Travel, up to 20% (within Canada & USA)•Occasional overtime/weekend work required

• Ability to work in a high pressure, deadline-oriented environment

Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
EOE/M/F/Disabled/Vets
Doxim is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veterans status

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