Job description
About Us
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.
About the Role
As the Marketing Assistant, you are responsible for supporting a team of 8 Marketing Managers (MM), 2 Directors, and 11 franchise brands by completing reactive and proactive tasks that have been internally submitted. Your main objective as a Marketing Assistant is to meet client and team needs with an exceptional turnaround time to ensure we’re always providing clients with the best experience possible.
What your success will look like
- Professionally communicate with clients via email/phone
- Support the 8 MMs and 2 Directors in the coordination and execution of requests in a timely manner
- Complete intermediate issues, problems, or tasks related to the client’s website and campaigns
- Refer moderate to complex issues to Marketing Managers
- Coordinate requests for data, information, or anything else for the Marketing Manager
- Send review requests on behalf of the client
- Upload retained client lists and report findings to the Marketing Manager and/or client
- Run geo reports and distribute results to necessary team members
- Coordinate meetings for internal and external team members
- Maintain intermediate knowledge of vertical(s) and general marketing best practices
- Track all reactive client emails to ensure they are responded to in a timely manner and follow up with the Marketing Manager when support is needed
Who you are and what you bring
- 0-1 year of working knowledge of the CS/CMS systems
- Ability to engage in professional correspondence with internal and external partners
- Customer service, SEO /SEM / social media experience preferred
Our Benefits
- We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy — today and tomorrow.
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax and recharge away from work
- Employee equity program
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice
- Monthly company all-hands meetings
Compensation
- We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
- The base salary is $52,000, exclusive of fringe benefits or potential bonuses. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the base compensation mentioned above is the total salary availability for the role. Hiring above the range would not be typical to allow for future & continued salary growth.
- The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
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