Job description

The Company:

Wild Rose Foods is a privately held, family owned company, leading the way in utilizing a vertically integrated farm to table business model. Our organic dairy, poultry, cattle, and other farms operations, and creameries are the primary source of high-quality food products sold in our stores.

Wild Rose Foods founder Chuck Eggert is a business leader with a history of entrepreneurial successes in both grocery and consumer product branded development, manufacturing, and distribution. The Keystone enterprise is Chuck’s new endeavor that combines his past successes into a farm to table vertically integrated business model.

Wild Rose Foods provides personnel and management services to several affiliated entities including Basics Market, Rock Ridge Farms, Mayfield Farm, Willamette Valley Cheese Company, and Aurora Organic Poultry Farms (collectively “Keystone & Affiliates”). The businesses of Keystone & Affiliates include retail store operations, dairy and poultry farms, creameries, and food innovation and development of new food products. We are a new, exciting start-up business that is growing rapidly.

For more information about our retail store operations and how they tie in to our farms, please visit https://basicsmarket.com/

The Position:

This position will be focused on overseeing all operational aspects of our Meat Market, assisting our customers by providing information about our products, assisting in food production, meat cutting and processing, answering customer questions and supporting our various departments within the location. Also responsible for building connections with the public and is interested in the local food economy, nutrition and developing their retail leadership work experience.

Duties and Responsibilities
General

· Contributes to a positive and supportive work environment.

· Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.

· Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.

· Self-motivated and able to work independently, as well as cooperatively within a team.

· Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.

· Understands and follows through on verbal and written directions.

· Speaks up. Shares ideas and feedback that contributes to success of store and company.

· Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.

· Observes all company rules and policies.

· Performs other duties and tasks as assigned.

Customer Service

· Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

· Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.

Additional Position-Specific Responsibilities

· Completes customer special orders thoroughly and provides follow-through as needed.

· Maintains accurate pricing and signage that meet merchandising standards.

· Demonstrates excellent knowledge of products throughout the department and understanding of culinary skills and terminology, product labeling and common dietary restrictions.

· Follows company procedures for processing invoices, transfers and credits.

· Handles damaged and spoiled product according to company policy.

· Maintains the organization, rotation and cleanliness of customer facing and back stock areas.

· Leads other department activities, such as inventories.

· Responds to and follows through on emails and other communications in a timely manner.

Facilities, Sanitation, Work Safety and Food Safety Responsibilities

· Adheres to work and food safety policies set forth by the company and regulatory agencies.

· Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.

· Maintains equipment, informs store/department management of any problems.

· Reports all safety concerns and work-related injuries to management.

· Frequent handwashing is required.

Education and Qualification Requirements

· GED or equivalent High School Diploma, college degree preferred.

· At least 1 year of Meat Department and meat cutting experience.

· Valid Food Handlers Certification or must acquire within 30 days of hire.

· Previous ordering/inventory management experience preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)
• Meat cutting: 1 year (Preferred)

Work Location: One location

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