Job description
Lansing, MI
Full-time
Onsite
$19.00/hr
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
ROLE OVERVIEW
We are seeking a reliable and highly motivated MA (Medical Services Coordinator). The MA is a point of contact between multiple parties including patients, physicians, pharmacy staff, and others. Taking charge of day-to-day operations of the Medical Services team by working as a liaison between leadership and Medical Services staff to ensure operations are covered and completed in a timely manner.
Hours: Monday – Friday 8am – 4:30 p.m.
Starting pay: $19.00/hour+ DOE
Full benefits, paid holidays, and PTO accrual.
Responsibilities include:
- Assist medical staff with necessary aspects of patient care
- Ensure timely and professional communication with medical staff and patients
- Answer all incoming calls to the medical services department
- Address all voicemail messages left on patient line
- Communicate messages to medical staff via EMR messaging
- Immediately attend to emergent issues
- Completion of medical records- related tasks as assigned
- Scan all hard-copy correspondence into clients EMR record
- Prepare any prescription paperwork correspondence from medical staff for patients to pick up with proper documentation
- Secure any release of information forms required by clients
- Facilitate communication between patient, medical provider, and pharmacy
- Other tasks as assigned by Medical Services Manager, medical staff, or Division Medical Services Director
Skills & Experience:
- High school diploma or equivalent; Medical Assistant certification strongly preferred
- 2+ year of experience as a Medical Assistant
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Strong organizational and follow through skills and attention to detail
- Ability to multi-task
- Proficient knowledge of medical terminology
- Qualified candidates must be legally authorized to be employed in the United States
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
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