Job description

RESPONSIBILITY LEVEL:

The Three Oaks Medical Assistant is responsible to help patients by providing information, services, and assistance. Help our patients and families feel welcome and provide a collaborative approach to an office visit. As an essential member of the healthcare team you will be responsible for pre-visit planning, standard rooming responsibilities, assisting with procedures and discharge instructions. Other duties include securing medical records; maintaining medical supplies inventory; performing preventive maintenance to keep equipment operating; assisting with EHR note taking and documentation.

PRINCIPAL DUTIES:

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
• Saves physicians time by helping with office procedures such as phlebotomy, dermatology services, vasectomies, and women’s health.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Counsels patients by transmitting physician's orders and questions about procedures or recommended treatments or life style changes.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Serves and protects the Three Oaks Health practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

REQUIREMENTS:

• High school diploma/GED required (Associate degree preferred)
• Medical Assistant certification (if applicable)

• 1+ years’ experience in the medical field preferred
• Familiarity with List type of EHR a plus
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Excellent communication and problem solving skills
• Critical thinker, detail-oriented, and self starter with ability to take initiative
• Familiarity with Microsoft Office, Microsoft Excel, and desktop publishing software

CORE COMPETENCIES:

Supply Management

Verbal Communication

Immunization Schedules

Infection Control

Creating a Safe Effective Environment

Organization

Scheduling

Professionalism

Customer Focus

Confidentiality

Bedside Manner

Medical Teamwork

PHYSICAL/SENSORY DEMANDS:

• Able to lift 25 lbs and move about the work environment.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Work setting:

• Acute care
• In-person
• Office
• Telehealth

Ability to commute/relocate:

• Johnson Creek, WI 53038: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office: 1 year (Required)

Work Location: In person

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