Job description

Great Neck and Bellmore Location: We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome and greet patients who visit the practice. You will coordinate front-desk activities, including answering phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with urgent issues in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk is the welcoming face of the practice.

Responsibilities

• Collect Co-pays and Deductibles as appropriate
• Screen potential and existing patients, by telephone and in person, to determine appropriate appointment time; alert physician of patients that require immediate attention
• Schedule patient appointments following office protocols; communicate if a referral is needed
• Prepare charts for appointments; print daily appointment list for provider
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Copy insurance card and any other needed information
• Inform patients of delays or other situations that may result in a longer than normal wait
• Describe policies and procedures to new and established patients
• Check out patient after they've seen the physician; schedule return visit as needed
• Scan demographics, insurance cards and reviewed/corrected encounter forms daily.
• When patient is referred to another office, have medical records release signed and gather needed information for patient to take with to appointment

• open mail; pull patient information for correspondence and other documents; route charts to physician desk as needed
• File all patient charts when paper charts used
• Copy, scan and mail documents and forms as needed
• Update patient charts by inserting medical records or other documentation related to their care
• Keep the reception/waiting area clean at all times; discard old and torn magazines

• Clean and maintain the front desk area
• Attend and participate in staff and front desk meetings
• Any duties or projects as assigned by the Office Manager

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
This practice follows all CDC guidelines. Mask must be worn. All employees are vaccinated for Covid - 19

Application Question(s):

• Are you Vaccinated for Covid 19?

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)

Work Location: In person

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