Job description
Job Title: Enrollment Specialist
Location: (Remote)
Pay Rate: $17/hr.
**NOTE**
- Next training class starts August 1, 2022
- NO OFF DAYS WILL BE SCHEDULED DURING TRAINING SESSION (BLACKOUT)-YOU MUST BE ABLE TO WORK FROM AUG-OCT WITH NO INTERRUPTIONS
Job Description
The Medicare Enrollment Specialist is responsible for processing enrollment applications, determining eligibility of applicants, processing member maintenance tasks such as changes and dis-enrolments. (Medicare Enrollment Experience Preferred)
Responsibilities/Duties:
- Work in a team environment and in collaboration on special projects
- Responsible for processing enrollment applications, determining eligibility, processing member maintenance tasks such as changes and dis-enrollment processes
- Documenting required information into the system where applicable
- Meeting production and quality standards consistently while in an office and/or remote environment is required.
- Multiple Job task within each role outlined may be assigned at times.
- High commitment to being organized, accuracy, high quality work and detailed-oriented
- Ability to think independently, make decisions, and be productive while adhering to company standards and guidelines
- Must be driven and motivated to exceed individual and team goals
- Professional behavior with courteous, polite, and energetic qualities
- Ability to work flexible schedules at times (Mon – Sunday)
- Required overtime where applicable (no exceptions)
- Satisfactory attendance is a must - First 90 days - no time missed
- Stable internet connectivity with 50mpbs speed
- Stable power supply and backup in case of any outage
Qualifications
- HS Diploma/GED (will be verified) - 2 yrs. experience preferred
- Must have good reading and analytical/problem solving capabilities
- Must be PC literate with 10-key proficiencies
- Good communication and written skills
- Typing speed of min 30 wpm with 90% accuracy
- May be required to have a camera on during working hours
- Meet Minimum dress code requirements
- Must be able to pass background check
- Prior Medicare enrollment experience helpful but not required
- Demonstrates knowledge of the business and applicable operational platforms
The ideal hire will have the following:
- Strong attention to detail
- Excel knowledge a must
- Reporting knowledge
- PC Skills and technically proficient
- Word experience a must
- Ability to multi-task
Multi-Screen experience and navigation between programs
Availability:
- Open/flexible schedule
- Willingness to work over-time
- Availability to work during weekends in busy season
- NO OFF DAYS WILL BE SCHEDULED DURING TRAINING SESSION (BLACKOUT)-YOU MUST BE ABLE TO WORK FROM AUG-OCT WITH NO INTERRUPTIONS
- Your training session will be remote in a virtual online environment. Please be aware that you will be needing to show face during the training class at all times besides breaks and lunch.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Remote: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Enrollment specialist: 2 years (Required)
- Medical billing: 2 years (Preferred)
- Medical terminology: 1 year (Required)
- medicare enrollment specialist: 1 year (Required)
- Data entry ( 30 wpm): 1 year (Required)
Work Location: Remote
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