Member Services Representative

Full Time
Kirkland, WA 98034
Posted
Job description
Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! Pure Barre is a community centered around fitness. We are currently expanding our team at Pure Barre and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community!
POSITION:
The purpose of the Sales Associate/Member Services Representative is to assist the Client Experience Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required.
RESPONSIBILITIES:
  • Execute sales process of lead generation, follow up, and close
  • Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs
  • Maintain an acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve the monthly sales quota
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Assumes responsibility for developing selling skills
  • Process accurate cash and credit card transactions
  • Follow up & follow through activities with prospective clients
  • Input inventory for retail clothing and other items
  • Attend and complete all relative training programs
  • Take pictures for social media platforms
  • Light cleaning of the retail area, studio, and restrooms
  • Other duties as assigned
REQUIREMENTS:
  • Excellent sales, communication, and customer service skills required
  • Warm welcoming and engaging personality
  • Ability to build strong customer relationships
  • Goal-oriented with an ability to achieve sales in memberships, retail, and private training
  • Self-motivated and takes initiate
  • Ability to learn and use the ClubReady software system
  • Must have excellent communication skills via in-person, phone, and email
  • Strong organizational and multi-tasking skills
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
  • Sense of Humor Required
  • Authorization to work in the United States required
COMPENSATION & PERKS:
  • Competitive base rate and commission paid on sales
  • Huge opportunities for growth within the studios including additional sales, management, and teaching positions
  • Free unlimited membership to Pure Barre Bellevue
  • Employee Retail Discounts




join the pure barre family.

Pure Barre is more than just a workout; it’s a way of life. We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent. If you’ve got what it takes and looking to join an amazing and passionate team, check out our open positions below or apply in person at your studio of choice.

Pure Barre is proud to be an Equal Employment Opportunity and Affirmative Action employer. Pure Barre does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.” We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity.


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pure Barre Corporate.

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