Description:

Our goal is to become the top premium menswear brand in the United States with a global presence, while keeping our employees and customers at the forefront of all we do. We believe that a winning office culture will include opportunities for new leaders, a fun work environment, and cultivating an ideal work / life balance for our employees. We are committed to celebrating and achieving diversity in all facets of our business. Additionally, the company is focused on the development of sustainable practices, challenging ourselves to discover innovations in design, production and technology.

JOB OVERVIEW

The Systems Administrator is responsible for the day-to-day operations of our IT Infrastructure and Helpdesk Service team. This individual is responsible for managing and maintaining the (corporate and retail) server, storage, computer, and network infrastructure. S/he will manage performance, reliability, capacity, and security to ensure robust and secure systems are maintained. Additionally, the Systems Administrator is responsible for defining routine processes for server, storage, and backup operations, including patching and recovery. Additionally, this individual is responsible for leading the Helpdesk team in support of growing corporate and retail environments.

ROLES AND RESPONSIBILITIES

Operate and manage Office 365 and Azure Cloud Hosted Enterprise Systems and services

Manage all server and storage devices within our Infrastructure and leverage monitoring solutions to proactively ensure reliable, high-performance delivery of systems services

Manage and deploy the corporate and retail network environment and devices

Operate comprehensive monitoring capacity management solutions to ensure proactive problem detection and robust service availability throughout the Azure, corporate and retail environments

Operate backup and restoration capability to protect information assets and ensure business continuity and disaster recovery

Maintain device replacement life cycle upgrades, patches as needed for security and support

Partner with corporate security team to ensure requirements for PCI compliance are met

Partner with eCommerce team in support of website infrastructure

Perform escalation support for troubleshooting enterprise systems incidents, including off-hour and weekend support as needed

Define and develop documented policies, procedures, and processes

Develop, train, and provide work direction of Helpdesk and Systems Administration teams

Skills:

troubleshooting, windows, office 365, Powershell, System administrator, windows implementation, windows management, powershell scripting, Windows server, Vmware, zendesk, shoretel, phone system, power bi, intune, jamf, magento

Top Skills Details:

troubleshooting, windows, office 365,Powershell,System administrator

Additional Skills & Qualifications:

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Highly proficient in Windows implementation, management, and troubleshooting

Highly proficient in Office 365 and AD administration, including MFA, SSO, and AD Connect

Highly proficient in comprehensive server, storage, and security design as well as operational knowledge (VMware & Nutanix)

Proficient in O365 SharePoint and PowerApps Management.

Proficient in PowerShell Coding.

Proficient in Managing IT Operations using Zendesk.

Proficient in Network management using Meraki Cloud Networking.

Proficient in Phone System Management (ShoreTel Sky)

Proficient in Windows Server Application Support, including File Serving, IIS, SQL Server, DNS, DHCP, and more

Proficient in desktop engineering including endpoint security (anti-virus / malware protection) and deployment automation (Win 10 & Mac mixed Environment)

Other Useful Technical Experience include DUO, Monitis, PagerDuty, PowerBi, Intune, FortiWeb, Jamf, Magento.

Strong organization and prioritization skills

Ability to make decisions independently, or escalate when applicable

Ability to establish and foster effective cross functional relationships

Ability to manage and mentor a team

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Information Technology

Minimum 2 years' experience in Information Technology

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.