Job Summary:

The Loan Officer Assistants primary role is to act as a liaison between Loan Officer, borrowers and operation departments. Assist with ensuring clear communication for a smooth closing transaction.

Responsibilities:

• Assist Loan Officer as needed (minus any licensed activity)
• Assist in collection missing documentation for completion of loan file from borrowers
• Work with the Processor to collect documentation to clear Loan Officer conditions
• Update Loan Officer on status of conditions and copy Loan Officer on correspondence and requests for documentation
• Ordering verification of employment (VOE)
• Stack file for processing
• Perform basic office functions including, taking phone calls, scheduling meetings for loan officer, making copies
• Able to comply with the policies and procedures outlined in the Company Handbook
• Perform other duties as assigned

Supervisory Responsibilities

This position has no supervisory responsibilities.

Requirements:

• Knowledge of Freddie Mac (FHLMC), Fannie Mae (FNMA), FHA, and VA
• Knowledge of principles and theories
• Two (2) years prior mortgage or mortgage banking experience
• Ability to deliver effective results and to meet deadlines
• Reliable transportation, valid drivers license and current automotive insurance
• Sound judgment and decision-making skills
• Ability to work under pressure and meet deadlines with minimal supervision
• Excellent phone and service skills
• Timely communication and response times according to department standards

Physical/Sensory Requirements:

• Must be able to lift 25 pounds at a time
• Bend, stoop and stretch as needed
• Prolonged periods of sitting, standing and or ambulating (Employee has some control over the length of time)
• Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking
• Fluency in English language (written, oral, spoken); fluency in a second language desirable