Job description
NAS / NetApp Automation Engineer
Required Clearance: Must be able to pass a federal background Investigation and obtain a Public Trust
Location: Kansas City, MO
Remote Flexibility: 90% Remote
Position Responsibilities:
Storage Services
Essential Skills, Experience, and Certifications:
Physical and Mental Job Requirements:
Listed below are the physical or mental requirements necessary in the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.
Epsilon Benefits:
Medical, Dental, Vision Plan
AD&D and Life Insurance
Paid Federal Holidays
Paid Time Off
401(k) Retirement Plan
Education reimbursement
Referral Bonuses
Required Clearance: Must be able to pass a federal background Investigation and obtain a Public Trust
Location: Kansas City, MO
Remote Flexibility: 90% Remote
Position Responsibilities:
- Utilizes and designs automated provisioning techniques to deploy storage systems/volumes and associated software.
- Day to day will be working on Storage automation projects; creating and adhering to project timelines, conduct testing, implementation, and maintenance of automation tasks
- Design and solve complex problems with automation first techniques utilizing client provided automation tools (Ansible, Perl, Python and PowerShell).
- Support Network Attached Storage (NAS) / NetApp platform
- Responsible for infrastructure support and projects including system design, planning, installations, configurations, upgrades and planning.
- Provide storage infrastructure system management including capacity planning, performance monitoring and tuning, security management etc.
- Should Manage Tier-3 support following ITIL practice and incident management
- Proven experience in complex, enterprise level NAS platform in a mission critical environment
- Maintain and contribute to enterprise source code and configuration (git) repositories.
- Utilize system tools to monitor performance, capacity, availability and perform storage system tuning.
- Identifies/documents potential risks and develops risk-mitigation options to proactively address availability.
- Maintain, remediate, ensure systems security:
- Responsible for managing and maintaining systems compliance and hardening on all systems per client Policies, Standards, Regulations, and Notices.
- Address and resolve security vulnerabilities on system software and hardware.
- Participates in security monitoring and updating of certification/accreditation procedures.
- Provide 24x7/365 remote support services and on-premises facility response as needed.
- Perform patch/fix research and system software upgrades through service packs and other software bundling methodologies, using current DISC patching techniques and automated patching products used at the client site.
- Maintain up-to-date knowledge of current and changing industry/vendor best-practices for respectively assigned functional areas.
- Ensure availability of customer access to systems.
- Provide direct customer technical support for systems and storage engineering related incidents, changes, and inquiries.
- Communicates to internal and external customers potential risk, on-going issues and post-mortem root cause analysis.
- Schedule, perform and maintain backups as necessary (including restoration) to facilitate data integrity, data storage and backup/recovery procedures, as required.
- The contractor must demonstrate an understanding of business impacts of issues and how they relate to IT business customers.
- Provide knowledge transfer documentation to the client as required.
Storage Services
- Installation and ongoing maintenance
- NAS, SAN, Backup/Recovery, etc.
- Working knowledge of various storage protocols such as S3, FC, iSCSI, NFS, CIFS, etc.
- Integration between storage systems and supporting platforms such as VMware, Kubernetes, Ansible, etc.
Essential Skills, Experience, and Certifications:
- As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States. In accordance with 8 U.S.C. 1324b(a)(2)(C), Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
- 3-6 years of experience with Network Attached Storage and NetApp Administration; experience with NetApp / Data ONTAP versions 9.X preferred
- Strong experience in NetApp 7-mode and cluster-mode configuration and support
- In-depth knowledge of NetApp Snap suite of products (Snapmirror, Virtual Storage console, SnapManager for Oracle, SnapManager for SQL etc.), ISCSI, NFS, CIFS
- Knowledge in Windows clusters, VMware troubleshooting, SQL Clustering and Virtual storage troubleshooting mandatory
- 1 year of hands-on experience with Automation, ideally within NetApp or Storage environments; must have experience with Ansible, Perl, Python and PowerShell
- Must have networking experience; Cisco Networking background preferred
- Must have working knowledge of complex enterprise systems networking configurations utilizing Transmission Control Protocol/Internet Protocol (TCP/IP) and Fiber Channel Protocol (FCP) networking.
- Experience or training with AWS Cloud environment is preferred.
- Strong written and oral communication skills in the English language. All contractor employees must be able to read, write, speak and understand English.
- Exceptional customer service skills.
- Strong time-management and prioritization skills.
- Ability to communicate applicable technical subject matter expertise to management and others.
- DISC follows the IT Infrastructure Library (ITIL) service operation best practices.
- ITIL v4 foundation certification is required within 6 months of hire
- Ability to apply and provide feedback on service operation model and practices.
Physical and Mental Job Requirements:
Listed below are the physical or mental requirements necessary in the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.
- Prolonged periods of computer desk work.
- Dexterity of hands and fingers to operate a computer keyboard, and other computer components.
- Speaking and hearing sufficient to converse and understand conversations, both in-person, telephone and virtual meetings.
- The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.
- Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.
- Mental aptitude to respond appropriately in high pressure situations or deadline driven environments.
- Maintain a professional emotional response when working with others.
Epsilon Benefits:
Medical, Dental, Vision Plan
AD&D and Life Insurance
Paid Federal Holidays
Paid Time Off
401(k) Retirement Plan
Education reimbursement
Referral Bonuses
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URL: www.epsilon-inc.com/careers
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Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com.
URL: www.epsilon-inc.com/careers
Follow us on: LinkedIn | Twitter
Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com.
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