Job description
POSITION DESCRIPTION AND CANDIDATE SPECIFICATIONS
Delivery Paperwork Admin-IAS / MAS
OVERSEAS MILITARY SALES GROUP Division/Dept: New York Operations
Classification: Non-Exempt P/T
Reports To: Supervisor Client Relations
The Company and Culture:
Overseas Military Sales Group is the world’s leading marketer of automobiles to the American military, diplomatic, Foreign Service, and international business communities outside the United States. The Company focuses on markets that are inherently difficult from logistical, cultural, and sales implementation standpoints, and require entrepreneurial and organizational capabilities to effectively serve the special needs of its customers. Today, the Company operates in 30 countries in over 100 offices in North America, Central America, Europe, the Middle East, and Asia.
The 70-year-old, independent business has achieved remarkable success by fostering an environment where hard-working people of unquestionable integrity, and ethical and honorable behavior, thrive. The people at OMSG understand, appreciate, and value the contribution each makes to ensuring unmatched customer satisfaction. The Company places a considerable premium on continuous process improvement that is responsive to customer needs and supplier wants.
This is an excellent opportunity for the right candidate during this exciting stage of growth and change at OMSG.
Basic Function:
Generate/Process paperwork for all vehicle deliveries.
Work with and not limited to: Client Relations, FSG, Accounting, Vehicle Production Department(s), Mail Room, O/S Administrator(s), and Managers
Principal Responsibilities:
· Complete all tasks generated for dealer paperwork and generate and process paperwork for IAS/MAS Customer and House Deliveries.
· Complete all tasks and report for Missing MCO’s.
· Complete all task and report for Finance change to ensure the correct paperwork is issued and given to the Delivery Coordinator.
· Ordering of Replacement and or Duplicate MCO for all Manufacturers and maintaining a log for proper tracking.
· Return of MCO’s to the appropriate manufacturer when received and not requested.
· Provide Affidavits for all required requested corrections that can include and are not limited to lienholder-purchaser changes, and replacement/duplicate MCO’s notate system.
· Distribute all paperwork documents to the Delivery Coordinator and notate the system.
· Update system with MCO and paperwork received/complete dates.
· Ensure paperwork is notarized when required.
· Scan all required paperwork to the customer file.
· Process blank MCO’s for Dealer Sales.
· Proper distribution and photocopying of all MCOS’s and BOS’s that are mailed to appropriate Lienholder/Banks and internal and external customers.
· Create all required labels for appropriate mailings. Notate system, ensure mailed via trackable when required.
· Must contact and validate the information with lienholders/banks and DMVs when required.
· Inventory of all manufacturer MCO’s and Invoices as required
· File and maintain an orderly MCO Cabinet.
· Maintain inventory and order when required paperwork insert pamphlets and materials.
· Additional duties as assigned.
Personal Skills/Attributes/Qualifications:
· Excellent verbal and written communication skills including the ability to effectively communicate with internal and external customers.
· Excellent computer proficiency (MS Office, word, excel, typewriter, and outlook).
· Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
· Ability to work independently and to carry out assignments to completion within parameters of instructions were given (prescribed routines, standards, and accepted practices).
· Perform related duties as assigned by Supervisor while maintaining flexibility to complete daily work.
· Maintain compliance with all company policies and procedures.
Performance
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Standards:
- Must be able to utilize interpersonal skills which include, listening, and speaking clearly with internal and external customers.
- Ability to maintain regular and punctual attendance consistency.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Measurements include:
- Completing tasks in a timely manner
- Accuracy of paperwork generated.
- Perform related duties as assigned by Supervisor while maintaining flexibility to complete daily work.
Level of Authority:
· N/A
Required Experience and Education:
· Experience in auto dealership practices, financing, and titling requirements.
· General knowledge of DMV registration and titling requirements
High School Diploma or Equivalent
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Woodbury, NY 11797: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Dealership experience: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Microsoft Word: 1 year (Required)
Work Location: One location
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