Job description
Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors and clients, answer phone calls and emails, schedule appointments for patients, collect payments, enter and verify insurance information, and assist us with other operations as needed. The ideal candidate is a fun person who enjoys helping others, is easy to get along with, eager to help, great communicator with a strong work ethic, and is interested in a meaningful role on a supportive team. If this sounds like you, apply today!
Compensation:$15 - $16
Responsibilities:- Respond to incoming phone calls and emails and make sure the right people receive all important information
- Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
- Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
You will be responsible to collect patient information upon arrival and create patient charts for new patients. (enter and verify medical insurance & coverage benefits, enter general demographic data entry, etc).
- Check-in & check out patients
- Scheduling for providers
- We are looking for someone who enjoys being part of a team and is dedicated to helping others get the care they need.
Qualifications:
- Proficient computer skills and knowledge of Microsoft Office
- 1+ year of front desk receptionist experience or related job experience preferred
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- High school graduate, G.E.D. recipient, or equivalent
- Well-versed in taking telephone calls and handling stressful situations
- Medical EMR, and/or familiarity with medical insurance is a huge plus
Hillside Health is a multi-specialty clinic that was started up at the beginning of 2022. We are a family business by choice. We enjoy one another's company and have selected folks to join our team based on their capabilities and their "fit". We have a great staff and pride ourselves on being an enjoyable place to work.
Aside from being an enjoyable place to work, our #1 goal is to strive to give patients the best possible experience from their first phone call to set up the appointment all the way through to picking up their prescription. We are serious about being the best doctor's office they've ever been to.
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