OFFICE CLERK (NON-EXEMPT)

Franklin Sports, Inc. is a leading global sporting goods brand with an extremely rich history and reputation within the industry. Over the years, Franklin Sports has developed and maintained strong partnerships with Major League Baseball, the National Hockey League, the National Football League and Major League Soccer that bring energy, strength, and uniqueness to our products. We understand consumer needs and offer the strongest value by manufacturing products to all levels of sports participants from some of the most well-known professional baseball players to those who are active in the youth sports community. We got our start in 1946 and Franklin Sports is still a family owned and operated company to this day.

The position is located in our Memphis Warehouse location to support that user group and will report to our Customer Order Flow Manager.

#FranklinFamily

DETAILED RESPONSIBILITIES:

• Upon receipt of orders, updates and edits pick list information in AS400 and, when applicable, on the customer’s website
• Prepares orders by ship date, destination, and purchase order type. Prints labels and matches with orders. Evaluates stock issues and then groups orders logically to disperse to Order Picking Department
• Analyzes purchase orders to obtain correct routing then books shipments; monitors all facets of the shipping process
• Receives orders from multiple websites and downloads into company batch order processing system
• Batches orders, prints picking tickets, prints labels and matches with orders
• Handles customer charges by processing payments using customer credit cards
• Must be willing and able to work overtime hours as assigned
• Other duties as assigned

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required
• One (1) to three (3) years of related experience and/or training

SKILLS AND ABILITIES:

• Demonstrated organizational, interpersonal, and problem-solving skills
• Ability to work independently and in a team environment
• Excellent computer proficiency, including Outlook, Excel, and Word
• Strong attention to detail with proactive mentality
• Solid written and oral communication skills
• Prior experience using MAPICS or other AS400 based software is a plus
• 10-key experience is a plus

Level of Responsibility:

Interacts regularly and follows up with internal and external parties based on direction of management; presents information for decision making to manager and requires ability to independently manage their own daily tasks and projects as assigned by management.

Supervisory Responsibilities:

This position does not supervise employees.

Join the #FranklinFamily

If you are interested in joining the #FranklinFamily, please apply. We also want to share with you our benefits at a glance:

• Employee Discounts
• After 30 Days Waiting Period:
  • 20 days PTO program upon hire, 10 Paid Holidays (prorated)
  • Health, Dental, Vision Insurance
  • Company Paid AD&D and Life Insurance (3 times Base Salary maxed at $500,000)
  • Company Paid Short and Long-Term disability plans
  • Flexible Spending with $570 Carry Over and Dependent Care Account Plans
• 401K with immediate participation and a 1% match after 3 months of employment, a safe harbor match of 3% and a profit-sharing 401(K) match of up to 1% after a full calendar year of employment
• Participation in the annual bonus plan
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be exposed to moving mechanical parts. The noise level in the work environment is usually moderate.