Job description
Robstown Dentistry has an opening for an Office Manager in
Robstown, TX. We provide a working environment like no other dental office you have ever seen! All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that health insurance plans, a competitive bonus structure, PTO, and 401k.
Responsibilities:
- Responsible for the overall day-to-day operations of the office.
- They provide oversight to all team members and hold staff accountable for accomplishing their daily duties and providing excellence in patient care
- Serve as liaison between doctors/providers and a team regarding work assignments and clinical priorities
- Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
- Assist the front office team as needed in answering phones, scheduling patients, and any other needs to continue the practice flow.
- Help identify, select, and hire high-performing candidates
- Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed
- Create and manage weekly team member schedules and labor costs
Qualifications:
- Someone dedicated to going above and beyond to ensure the best customer service and experience
- Excellent communicator and motivator to confidently lead our team by building relationships of trust, open communication, and a collaborative office culture
- Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities
- Intermediate Microsoft office proficiency, specifically Excel, Outlook, and Word with Dentrix knowledge.
- Management Experience: 3 years (Required)
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