Leona Group Schools are a group of schools ranging from Preschool to High School uniquely designed for their communities. Schools meet each child where they are, responding to their unique circumstances and addressing their academic, social, and emotional needs. Our schools are more than teams of effective educators we are mentors, advisors, and caring adults for our students, guiding them to take control of their learning and lives. Our schools are focused on creating meaningful relationships with families and collaborating with community-based organizations, providing opportunities and resources that increase our students' safety, stability, and success. Are you passionate about the impact of a quality education and ready to find your place on our dedicated team? Join our team at our Leona Schools Support Office to support all 28 of our unique campuses across Arizona and make a difference for the students we serve!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Greet and receive all visitors, including current school staff, business and government representatives, community leaders, families, and other community stakeholders.

Provide excellent customer service at all times. Maintain awareness of individuals who are in the lobby or office areas to ensure that they are greeted, guided to the correct person or department and made to feel comfortable and welcomed.

Receive and route phone calls as well as gather the necessary information from callers in order to transfer calls to the proper party. Take a complete and accurate message when necessary, or identify critical or emergency items which require immediate or urgent leadership or departmental action.

Complete routine typing, filing or other administrative support duties as requested.
Take appropriate steps to ensure information remains confidential and secure.
Other duties as assigned.

EDUCATION & EXPERIENCE (positions in this class typically require):

Excellent and creative computer skills, including the use of Google, posting on different platforms, and visual and written editing of websites

High school diploma and some college preferred

At least one year of experience as a receptionist or in customer service, including outstanding phone etiquette

Bilingual and fluent in English and Spanish (written and spoken)

IVP Level 1 Fingerprint Clearance Card

PHYSICAL REQUIREMENTS:

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, hearing, seeing, and repetitive motions.

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Incumbents may be subjected to moving mechanical parts, odors, chemicals, extreme temperatures, inadequate lighting, workspace restrictions, and intense noises.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

The Leona Group is an equal opportunity employer with a continuing policy to ensure that fair and equal employment opportunities are extended to all persons without regard to race, religion, color, sex, age, national origin, or disability.