We are seeking candidates with 1+ year of experience in office services and/or facilities services to join our team in NYC! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Office and Facilities Services Site Supervisor will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities maintenance and coordination.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Compensation: $27.00- $31.00/HR

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

• Office services, to include: mailroom coordination and mail services, shipping and receiving, copy and reprographics services, and general office assistance
• Maintain effective written and oral communications with clients and employees.
• Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work.
• Ensures all work standards are met on a consistent basis.
• Manage the budget and controls expenses.
• Ensures all work standards are met on a consistent basis by IST site employees.
• Accurately prepare and distribute management reports to the client in a timely and consistent manner.
• Insures maximization of productivity through efficient use of standard operating procedures.
• Develops new procedures to improve the operation of the sites and to lower operating costs.
• Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction.
• Ensures the proper and safe use of all equipment used by employees.