Job description
The Virginia Department of Education, Office of Finance, is seeking a qualified and experienced individual to manage and support DOE’s Online Grant System, OMEGA, Help Desk. The individual will respond to inquiries from school division and DOE staff regarding the processing of grant applications, grant expenditure reimbursement requests, and other functionality of OMEGA. This individual will also provide training and participate in testing functionality in OMEGA.
Minimum Qualifications
- Experience in operating a Help Desk.
- Experience in providing training using automated software such as Zoom, Microsoft Teams
- Skill in using and testing web-based systems.
- Experience in documenting end user procedures.
- Demonstrated ability to interact frequently with internal and external customers using both verbal and written communication skills to discuss financial processes or issues.
- Demonstrated ability to research, investigate, analyze, reconcile, and evaluate data.
- Demonstrated ability to assist with grants reimbursements review and data entry/analysis of Finance transactions.
- Demonstrated ability to work independently as well as with other team members.
- Knowledge of state and federal laws, rules, and regulations.
- Post-secondary education and experience in computer systems.
Preferred Qualifications
- Graduation from an accredited college or university or an equivalent combination of education and experienced is preferred.
Special Requirements
- Successful candidate must pass a criminal background check.
- Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire.
Special Instructions to Applicants
Please provide three references with your application under the other documents attachment.
To be considered for this position, you must complete a Commonwealth of Virginia Application for employment; in lieu of a state application, a resume is acceptable. Either document must be detailed and fully completed (including periods of unemployment, if applicable). Each application/resume is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position.
Commonwealth’s Alternate Hiring Process:
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to prove their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging and Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link:
https://www.vadars.org/drs.cpid/PWContact.aspx, or call DARS at 800-552-5019.
VDOE values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. Please contact
humanresources@doe.virginia.gov if accommodations are needed.
Virginia Department of Education does not provide sponsorship.
Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.
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